Lorenzo Nissan Ft. Lauderdale - Service Center

Treated me like a family member. (serious Craig really did) All though I did not purchase my car from them but I worked a couple of blocks away from the dealership. I had some questions about how to operate cer All though I did not purchase my car from them but I worked a couple of blocks away from the dealership. I had some questions about how to operate certain features on my Mariano that the dealer I purchased it from glossed over & wanted me out the door as soon as they got my money. When pulling in to the Lorenzo's service department & was greeted by Craig & he cheerfully took the time to explained & show me the features of the car. A couple of months later I saw Craig again & he remembered my name & told him I would like the car fully serviced but he told me I only need these items done saving me unnecessarily expenses.I can go on with a long list of what he has done for me & my wife from everything from pickups to loaners to expediting getting our car back to us in a timely fashion. I am a volunteer CERT for the city of Fort Lauder dale & Craig has treated with respect & shown his regards for those who service our great city. I will only purchase & service from Lorenzo from here on out & encourage everyone else to do the same. More

My advisor Craig is what makes me drive 30min just to get the best service on my vehicle Craig has the best customer service and I always leave with a smile. the best service on my vehicle Craig has the best customer service and I always leave with a smile. More

Sean was able to assist in the service I requested and even answered any questions or inquiries that I had about my vehicle. Great Job!! even answered any questions or inquiries that I had about my vehicle. Great Job!! More

My experience here have been excellent! Everything is this this is the third Car I have brought from here!! They really work with me and treat good this this is the third Car I have brought from here!! They really work with me and treat good More

I have been a customer since 2014 and my experience has been exceptional. The staff is friendly, professional and very knowledgeable. Ask for Gerald Wynter the next time you go, he is the best. been exceptional. The staff is friendly, professional and very knowledgeable. Ask for Gerald Wynter the next time you go, he is the best. More

I made an appointment and sat there for 3 hours. When I asked how much longer I was told your appointment just means you get someone to work with. Then when my car was finally ready no one told me. I had t asked how much longer I was told your appointment just means you get someone to work with. Then when my car was finally ready no one told me. I had to go find someone and ask. I always take my car there to get serviced never again. Horrible customer service and treatment. More

Serice Dapt Craig Servo is an excellent service advisor. He has always been very helpful and informative. He never is pushy and listens carefully. Since we just Craig Servo is an excellent service advisor. He has always been very helpful and informative. He never is pushy and listens carefully. Since we just bought a new Maxima we’ll continue to be back. More

Customer Service Great service; always prompt and never an oversell. Gerald is always so nice and they never push you to get more than you need. another good visit. Great service; always prompt and never an oversell. Gerald is always so nice and they never push you to get more than you need. another good visit. More

It was a wonderful experience, my advisor was extremely helpful. I dont remember his name sorry, and the service was very fast and they made me feel very comfortable. helpful. I dont remember his name sorry, and the service was very fast and they made me feel very comfortable. More

Terry is Awesome I had a choice between another service provider and Nissan, and the hundred and change dollars difference wasn't enough to sway me. You never know wh I had a choice between another service provider and Nissan, and the hundred and change dollars difference wasn't enough to sway me. You never know what you're going to get. And I always know Nissan provides top notch service. More