Lorenzo Nissan Ft. Lauderdale - Service Center

My service experience was a good one I had several service is done to my vehicle which is 2009 maxima with 60,000 miles thanks to Gerald Winters my service coordinator for being so helpful always givi service is done to my vehicle which is 2009 maxima with 60,000 miles thanks to Gerald Winters my service coordinator for being so helpful always giving full attention to the needs of my vehicle and the services it needs all of the staff is very helpful and pleasant two the customers there I say thanks to my Nissan dealership this Lorenzo Nissan Federal Highway More

Gerald was very easy to work with even though communication was lacking. Did not receive notification of status via text until Monday, March 23. I dropped the car off on Thursday, March 19 and c communication was lacking. Did not receive notification of status via text until Monday, March 23. I dropped the car off on Thursday, March 19 and called Friday, March 20 for an update but only got voicemail. I am sure COVID-19 is affecting everyone’s job efficiency right now. Luckily I did not need the vehicle to go to work on Saturday as we are self-isolating mostly at home. Also, the receptionist who answers the phone speaks so softly and not clearly enough to understand very well. More

Quick and easy Salesman does his job but without being too pushy. Always provides next steps and guidance on when recommended items must be be addressed. Easy to wor Salesman does his job but without being too pushy. Always provides next steps and guidance on when recommended items must be be addressed. Easy to work with. More

I always have good service there. Shaun roller he’s one of the best. The wait was long but it was worth it. I haven going there since 2012 of the best. The wait was long but it was worth it. I haven going there since 2012 More

Been using this dealer for a long time and they have always taken care of me thank you !!! Honestly is always important and they have always been straight with me . always taken care of me thank you !!! Honestly is always important and they have always been straight with me . More

Maintenance My Advisor is awesome - I have been dealing with Gerald Winter for 10 years at least and the only reason I continue coming to this location is him. I My Advisor is awesome - I have been dealing with Gerald Winter for 10 years at least and the only reason I continue coming to this location is him. I don't trust anyone there except Gerald. He is an asset to your company. More

Terry is very professional in his manner dealing with customers and providing fast service liked the way he explained the bill to me very well customers and providing fast service liked the way he explained the bill to me very well More

Polite and friendly staff Awesome staff, car came back in perfect condition. They didn't add in any hidden fees or charges like most dealers do. I come here every time and love Awesome staff, car came back in perfect condition. They didn't add in any hidden fees or charges like most dealers do. I come here every time and love it. More

My experience for the first time was great my car was serviced in a timely matter and the crew was wonderful especially my service advisor Craig he was so great and made me comfortable and I will continu serviced in a timely matter and the crew was wonderful especially my service advisor Craig he was so great and made me comfortable and I will continue to come for all my needs. Thank you guys so much. More

Service was fine needed an oil change and brake flush which was fine but I had to drop it off for the day. I appreciate you having Transportation available for your customers but that van is in total ne which was fine but I had to drop it off for the day. I appreciate you having Transportation available for your customers but that van is in total need of repair. I felt like I was on a roller coaster I got totally sick wasn't able to go to work so he dropped me off at my home where I lay sick for the day. I got car sick it was so uncomfortable it was like a roller coaster ride I was unable to go to work for the day please get a new smooth-riding vehicle. More