Lorenzo Nissan Ft. Lauderdale - Service Center

Incompetent, uninformed service department!! Was quoted 18000,00 to replace what was fixed for 1200.00. Rip off artists!! They do not know how to repair anything only replace cause that comes with instruct 18000,00 to replace what was fixed for 1200.00. Rip off artists!! They do not know how to repair anything only replace cause that comes with instructions. I own a 2010 370z and the top and trunk would mot work. Lorenzo said the entire top needed to be replaced. No other options. Brought it to a reputable Nissan dealer in coral springs and 1200.00 later I have my car back and its working. LORENZO NISSAN OF FT. LAUDERDALE SHOULD BE CLOSED DOWN FOR TAKING ADVANTAGE OF PEOPLE THAT DONT KNOW BETTER. I DID!! Thank goodness. Run from this place!! Wish I could attach my invoice for more proof!! More

Mr. Gerald Wynter never disappoint me. I like to deal with him. Always help and explain in real what needs to be done.Thank you. with him. Always help and explain in real what needs to be done.Thank you. More

Service and care you can trust In 2017, I paid off my 2012 Nissan Versa and gave it to my Mom so she would not have car payments. I always took good care of it and only used Nissan In 2017, I paid off my 2012 Nissan Versa and gave it to my Mom so she would not have car payments. I always took good care of it and only used Nissan services. At one Nissan (not going to call the location out) I picked up the car with a cracked windshield (which happened while in their possession) and the service advisor brushed me off and held zero accountability. Needless to say, I never went back. A year later, the car started shaking and needed work done. I was in a panic and worrying about the cost. I knew I had to find a new Nissan and Lorenzo is right by my home. I frantically called and the nanosecond I heard Craig Servo’s voice, I knew I could trust him. Since then, he has been my service advisor and their expert technicians, Sammy and Jose, always do what needs to be done to keep my Mom’s 2012 Versa with 109k miles running like a zippy, new car. Further, I bought a 2018 Versa which I currently drive and will only bring it to Lorenzo. They actually care about their customers and treat them like family. I cannot say enough good things about them. The French vanilla coffee in their waiting room is good, too! Craig Servo puts the Servo in Service! More

Great service. Very helpful staff members. Going to this dealership for over 5 years. Satisfied with the service. will recommend this dealership to anyone in Fort Lauderdale . dealership for over 5 years. Satisfied with the service. will recommend this dealership to anyone in Fort Lauderdale . More

My 1st Service on my car, I walked in no appointment and was seen right away. They threw in a wash and vacuum which was appreciated since I'm so busy I van never get it done. Always friendly Staff, Always was seen right away. They threw in a wash and vacuum which was appreciated since I'm so busy I van never get it done. Always friendly Staff, Always quick service! More

I have been coming here for 6 years even though there is a dealership closer to me. I will continue to come here because of the friendly and honest service I receive. a dealership closer to me. I will continue to come here because of the friendly and honest service I receive. More

I truly appreciate the service that Craig provides. He is an exceptional associate for Lorenzo Nissan. His service is the reason I drive from sawgrass to federal hwy. an exceptional associate for Lorenzo Nissan. His service is the reason I drive from sawgrass to federal hwy. More

Shawn was amazing!!!! He remembered me and has great customer service. I love the complimentary shuttle. George dropped me to work and within 2 hours Shawn called to tell me the car was ready. George customer service. I love the complimentary shuttle. George dropped me to work and within 2 hours Shawn called to tell me the car was ready. George picked me up and I had my car back to use to go home. Talk about efficient service ! More

Stress free great customer service Craig Servo is the most polite and professional service man out there. I had an issue with my transmission and he took care of it, kept in constant co Craig Servo is the most polite and professional service man out there. I had an issue with my transmission and he took care of it, kept in constant contact with me, dealt with my rental made the whole experience stress free can't recommend working with him enough. I had a lot of other requests regarding paperwork at the end and he was more than happy to oblige and never made me feel like i was a bother. Great Job. More

Josh was very attentive and recall was completed in a timely manner. They offered to pick me up when it was completed but I had a friend drop me off. timely manner. They offered to pick me up when it was completed but I had a friend drop me off. More