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Los Angeles Chrysler Dodge Jeep Ram

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.8
1,037 Reviews
At our Los Angeles dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. That why we compliment our sales with certified service, tires, parts and accessory departments. Shopping for a new car or getting your current model repaired can be stressful. There is a vast amount of automotive sales and maintenance options today, so we try to help your decision an easy one. We make sure that our customers come first, no matter what. Our dealership offers numerous amenities for all our shoppers and service customers.
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2025 S Figueroa St

Los Angeles, CA

90007

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Showing 1,037 reviews

November 13, 2023

This is the worst service ever. It took 3 days to get my battery replaced, they should have told me that. If it took 3 days to get my battery replaced, I would have gone elsewhere. More

by melonba2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abigail Duran
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

We are genuinely sorry that we fell short of meeting your expectations. We have been attempting to contact you to discuss your concerns further and address the issues you raised. Our goal is to ensure that every customer receives prompt and exceptional service, and we are committed to resolving this matter to your satisfaction. Please reach out to me at your earliest convenience. With service in mind, Halton Martinez Service Manager Los Angeles CDJR 213-477-1800 X 5098 HMartinez@lacdjr.com

November 08, 2023

Fast excellent service. Very knowledgeable of the situation/ car problem. Very professional when I was greeted More

by lalo_lakers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Carmona-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

We're so happy to hear that! Thank you for letting us know how pleased you were with our team's exceptional service. It is our pleasure to make your visits valuable and convenient. We wish you the safest of travels until we may assist you again!

November 08, 2023

Did what Scott Robinson Dodge couldn’t , appreciate the service. My new home for service. More

by Estro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make LA CDJR your first choice for service!

November 06, 2023

Devonte Davauhn was really helpful in helping me in purchasing my Jeep.Gladiator. Thumbs up all the way! More

by Willie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devonte Devaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Willie, thank you for sharing positive feedback on Devonte! We want all of our guests to be treated to service that is accommodating and proactive, so we're happy that's exactly what Devonte provided for you. Best wishes for amazing travels in your new Gladiator!

Nov 07, 2023 -

Willie responded

Yes.

November 06, 2023

Thank you for the great work you guys did on my car. Customer service was great and thank you abigail Duran for taking great care of me five star treatment 🙏. More

by Hallet Baptist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Abigail's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

November 05, 2023

I had a very smooth and easy experience with Henry Martinez. He was sweet and didn’t try to sell me additional services which I appreciate a lot actually. My car was done in 2-3 hours which I’m thankf More

by Shahad Khaleel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Shahad, thank you for sharing positive feedback on Henry! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Henry has provided for you. We look forward to your next visit!

November 04, 2023

Everyone was good and attentive and communicated well. I would recommend this place and come again More

by Josue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Carmona-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Josue, thank you for your trust in our service team! We're happy they provided you and your Jeep with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

November 04, 2023

Appreciate all the help we received and all the information given to us now that we have purchased our previously leased car. Thank you for making it a smooth process. More

by Carol
Recommend Dealer
Yes
Employees Worked With
Erasto Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for your positive review, Carol! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive needs. Safe travels this holiday season!

November 03, 2023

Francisco Valdez The sales person at la Chrysler dodge and his dedication to work and help me in getting my Jeep wrangler 4xe truly inspiring. Thank so much More

by Jc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Mareno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Valdez
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Nov 03, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks so much for your stellar review of Francisco! Nothing means more to us than your satisfaction, so we're pleased Francisco did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Jeep!

November 01, 2023

Carlos Hernandez at the service department was helpful, attentive and very communicative with the service of my jeep grand Cherokee. Some recalls had to be done and he took care of it in a timely matter an More

by RROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

RROY, thanks for stopping by to share your 5-star review of Carlos! We're glad he addressed your vehicle's recalls with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

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