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Los Angeles Chrysler Dodge Jeep Ram - Service Center

Los Angeles, CA

4.8
523 Reviews

523 Reviews of Los Angeles Chrysler Dodge Jeep Ram - Service Center

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October 02, 2023

Give me Martinez was excellent gave me his undivided attention address. Not a very happy with the cost of the tire and not receiving my return tired so that I can have it repaired.The is shaking when on More

by tjglover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
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September 28, 2023

I only go in for an oil change and I use my extended warranty and theres always an issue about coverage. Expect this time, however, Leslie Carmona did not question my warranty and everything got settled More

by Alexia.Sepulvedaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Carmona
Report | Print
Oct 02, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

We're so happy to hear that, Alexia! Thank you for letting us know how pleased you were with Leslie's accommodating service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

September 23, 2023

Henry Martinez was great! Helped me and took care of my car servicing same day! More

by dahlia_gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
Report | Print
Sep 25, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

We're delighted to hear that, Dahlia! Thank you for letting us know how pleased you've been with Henry and our efficient service team. Thank you for choosing LA CDJR for your Jeep's service needs!

September 21, 2023

This Dealership Was Very Professional and Made My Visit For my Car Service fast And Smooth More

by Deandreluckett123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Dubiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Heredia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for taking the time to review your service experience! We're happy our team handled your visit with great care and urgency to get you safely on the road in a timely manner. We hope you'll continue to choose LA CDJR for all your automotive needs!

September 14, 2023

Dealer offers great service . Staff is very friendly and attentive. Won’t hesitate to take my jeep back when the next service is due. More

by Gus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Morgan
Report | Print
Sep 14, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks so much, Gus! We're glad the value of our team's service and expertise exceeded your expectations at this visit. We appreciate your business, and graciously look forward to giving you the same high quality experience at your next appointment!

September 14, 2023

GREAT AND EFFICIENT SERVICE AS USUAL WITH EDDIE. IF YOU NEED SERVICE AT THIS LOCATION, ASK FOR EDDIE. More

by Camarillo86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDUARDO GUERRERO
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Sep 15, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for your kind review of Eddie in our service department! Your complete satisfaction means the world to us, and we're happy Eddie continues to provide you with exceptional service at each visit. And thanks for always choosing LA CDJR!

September 14, 2023

I love this place, everyone was so nice and heplful. The facility had so much to offer while you wait for your car services to be completed. I'll be back! More

by jchrissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Dubiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Heredia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review of our dealership! We're so pleased you enjoyed your visit and all the benefits of bringing your Jeep to us for service. Please don't hesitate to reach out when we may assist you again. We look forward to it!

September 10, 2023

Service was great. I didn't have to wait for the service to be complete. I was offered a lift ride home More

by lorraineguy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Carmona
Report | Print
Sep 11, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for the 5-star review of your service visit! We're happy our service team's efforts ensured an accommodating experience for you. Please don't hesitate to get in touch when we may be of service to you again. It's always our pleasure!

August 30, 2023

Good service and help from Carlos. But the labor cost is very high and excessive More

by santoyo23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernández
Report | Print
Aug 31, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks so much for your feedback! We're pleased to hear that Carlos provided you with good service and insight during your visit. We understand labor costs are an important aspect of your experience. We regularly evaluate our pricing to ensure that it remains competitive with other local dealerships while reflecting the expertise and dedication of our technicians. We're grateful for your business and hope to have the chance to work with you again!

August 29, 2023

I take my car here for service. Henry Martinez was great. He answered my questions and had my car ready in less than 2 hours. Thanks! More

by loungefour414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
Report | Print
Aug 29, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for sharing some positive feedback about your service visit! We're glad Henry handled your vehicle's needs with great care and helpful communication. We look forward to ensuring the same circumstances at your next appointment!

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