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Los Angeles Chrysler Dodge Jeep Ram - Service Center

Los Angeles, CA

4.8
523 Reviews

523 Reviews of Los Angeles Chrysler Dodge Jeep Ram - Service Center

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April 18, 2023

Joaquin Garcia is a fantastic Service professional. Took great care of me and my car. Work was completed quickly and correctly. 10/10 would recommend. More

by Shal1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Garcia
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Apr 20, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for the 10/10! Nothing beats knowing how satisfied you were with our service department, so we're happy Joaquin delivered an exceptional experience for you and your Jeep. We look forward to providing the same high quality of service at your next appointment. See you then!

April 14, 2023

They took care of me right away, everything was easy, they had my car ready at the promised time More

by Francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Garcia
Report | Print
Apr 14, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Wonderful! Thanks so much for your positive feedback, Francisco. We're delighted your service advisor handled your vehicle's needs with urgency, to return you safely to the road in a timely manner. We look forward to making your next appointment just as outstanding!

April 10, 2023

Thank you for the great experience, very professional & great service, Christian Ascencio was very helpful & detailed in regards to what was wrong with my vehicle. More

by gracecalleros22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Ascencio
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Apr 11, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you so much for your kind review! We're glad Christian handled your vehicle's needs with great care and urgency to find out what was wrong. If you have any other questions about your Jeep, please feel free to reach out to us. It is always our pleasure to assist you!

April 07, 2023

Customer service by Eduardo Guerrero was excellent. He is thorough, polite and a pleasure to work with! More

by laura1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Guerrero
Report | Print
Apr 07, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Laura, thanks for taking a moment to shine the spotlight on Eduardo's excellence in service to you! We're so pleased you were completely satisfied with your Jeep's service visit. Please don't hesitate to let us know when Eduardo and the LA CDJR team may assist you again!

March 31, 2023

I always a good experience, Abigail was very helpful, She listened to all my concerns and reported back to me with them, Once they were diagnosed More

by SPARTEN1987
Recommend Dealer
Yes
Employees Worked With
Abigail
Report | Print
Apr 03, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for your fantastic review of Abigail! It is our pleasure to help you with your automotive concerns, and we're pleased our service team effectively diagnosed the issues to streamline the process of getting your Jeep running smoothly again. Thank you for choosing LA CDJR for your Jeep's service needs!

March 29, 2023

They were efficient and provided transportation for me home and to return to pick up my vehicle! More

by Mazi Nichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Retunski
Report | Print
Mar 29, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Mazi, we're glad to hear it! Thank you for sharing your 5-star review of our service team. Nothing means more to us than your total satisfaction, and we're pleased they did everything they could to make this a convenient experience. Already looking forward to your next appointment. See you then!

March 29, 2023

Im so satisfied for the help Leslie Carmona gave me! Her customer service was very good and I would recommend her for anything you guys need!! More

by Santosespinoza01
Recommend Dealer
Yes
Employees Worked With
Leslie Carmona
Report | Print
Mar 29, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful review of Leslie! We appreciate your trust in our service department to handle the needs of your vehicles. Please don't hesitate to let us know when Leslie and the LA CDJR team can assist you again. It is always our pleasure!

March 29, 2023

Appreciate the help of Cesar Maldonado , he had prompt responses and was very informative with the issues i was having with my vehicle. Will be coming back just based on his work ethic. More

by duenasluis1226
Recommend Dealer
Yes
Employees Worked With
Cesar Maldonado
Report | Print
Mar 29, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for sharing positive feedback on your service visit with Cesar! We're pleased Cesar provided you with all the support and insight you needed to help you navigate the steps to get your vehicle running smoothly again. We look forward to working with you again some day, and wish you safe travels until then!

March 28, 2023

Great customer service, service advisor Cesar Maldonado assured to answer questions and assured I was understanding of my service needs. More

by gomezguerrac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Maldonado
Report | Print
Mar 29, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Great! Thank you for stopping by to let us know how much you appreciated Cesar's assistance. We're glad your vehicle was well taken care of. We look forward to making your next appointment just as reliable. See you then!

March 28, 2023

Very smooth Cesar Maldonado made my service visit a breeze excellent customer service by him . More

by Sccisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Mar 29, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Hi, Sccisco! Thanks so much for taking a moment to give credit to Cesar for his guidance and support during your Jeep's service visit. We're happy he provided you with a stress-free experience. Thank you for choosing LA CDJR for your automotive needs!

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