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Los Angeles Chrysler Dodge Jeep Ram - Service Center

Los Angeles, CA

4.8
523 Reviews

523 Reviews of Los Angeles Chrysler Dodge Jeep Ram - Service Center

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January 05, 2023

The reason we continue service at this location is because of service rep Eduardo Guerrero. We have never worked with a service rep before that is as knowledgeable and professional. If you are looking More

by L99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Guerrero
Jan 05, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

What an awesome endorsement of Eduardo! Thank you for recognizing Eduardo for the outstanding service advisor he is. He is certainly an asset to our team and we're happy you agree. Best wishes to you for safe and pleasant travels until we see you again!

January 04, 2023

Alysa was fast efficient and friendly. Really appreciate the professionalism and communication on the TRX maintenance and service bulletins. More

by andreytndc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysa
Jan 05, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with the helpful service Alisa provided for you and our RAM TRX! We're glad Alisa made sure to keep you in the loop on your truck's condition. We look forward to making your next appointment just as reliable!

January 02, 2023

Service rep Eddie Guerro is the one to see at this dealership.ultimate professional if customer service is high on your list More

by Marquix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie guerro
Jan 03, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks so much, Marquix! We sincerely appreciate your business and your wonderful feedback on Eduardo. He certainly is an exceptional service advisor and we're glad you agree. Please don't hesitate to call us up if there is ever anything else we may help you with. Thank you for choosing LA CDJR!

December 30, 2022

Great and prompt service. I went in for an oil change and the techs had my car ready in less than a couple hours. More

by aldo81493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 03, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for giving us the opportunity to serve you! We're happy the LA CDJR service team delivered a thorough and convenient service visit for you and your Dodge. We look forward to making your next appointment just as outstanding!

December 28, 2022

Eduardo Guerrero was a pleasure to work with. He he was knowledgeable, kept me in the loop and everything went smoothly. More

by twubben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Guerrero
Jan 03, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Twubben, thanks so much for the 5-star review! We're happy Eduardo was so helpful to you and got you updated with every step of progress for your Jeep's services. We wish you safe and happy travels until we meet again!

December 27, 2022

Alisa very helpful and clear what the issue was. I knew exactly what the issue was. More

by DJMADDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Uchebgu
Dec 27, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for sharing positive feedback to let us know how pleased you were with Alisa's efforts on your Jeep's recent service visit! It is important to us to empower our guests to make informed decisions for their vehicle's care. We hope to have the opportunity to serve you again some day!

December 21, 2022

Abigail has an amazing great customer service and will assist you with anything you need. More

by Cesar_logrono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail
Dec 21, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks so much for your trust in Abigail and our service team, Cesar! We are delighted to know Abigail provided you with an informative and accommodating experience for your Jeep's services. We graciously look forward to serving you again. Thank you for choosing LA CDJR!

December 19, 2022

This place is quick and great. I got my car back in no time. Amazing! More

by Mazatelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Dec 19, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for letting us know how satisfied you were with the thorough and convenient service visit our team provided for you! It's super important to us that our guests know they can count on us to get their vehicles taken care of efficiently to safely return them to the road, back to their lives. We truly appreciate your business and look forward to making your next appointment just as valuable!

December 17, 2022

The dealership and its staff are very nice. However, my Jeep wrangler rubicon 4xe has been making a very loud squeal noise for a couple of months now and I have brought it in about 3-4 times fo More

by Erika M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Carmona
Dec 19, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Hi, Erika. I'm sorry to hear of the ongoing issues with your Jeep but thank you for bringing it to our attention with this feedback. I would like to speak with you personally and see how we can get this resolved so you can enjoy your Jeep again. At your convenience, please contact me and let's get down to the bottom of this. Sincerely, Greg Lane Service Director LA CDJR glane@lacdjr.com

December 16, 2022

Henry Martinez was very helpful when I took the car in for service. He will be your guy if you need anything. More

by Montiel.kare94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
Dec 16, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for letting us know how happy you were with the accommodating service Henry provided for you! It is always our pleasure to assist you with your automotive needs and we hope you will not hesitate to give us a call the next time Henry and the LA CDJR team can help you again. Safe travels until your next visit!

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