Los Angeles Chrysler Dodge Jeep Ram - Service Center
Los Angeles, CA
521 Reviews of Los Angeles Chrysler Dodge Jeep Ram - Service Center
Purchase my 2016 Jeep Wrangler back in 2016 and I have been servicing my jeep here since. Over the years their customer service at their service department has worsen and their mechanics are becoming real been servicing my jeep here since. Over the years their customer service at their service department has worsen and their mechanics are becoming really sloppy. Make sure to inspect your vehicle before you leave after your service. The last couple of times I’ve taken my vehicle the mechanics leave oil residue and have failed to detect issues during their point inspection having to charge me twice my insurance deductible to fix an issue that they missed. More
LA CDJR was busy but my wait was short, service was quick and efficient to check in my car for servicing. Leslie was extremely helpful, helped me troubleshoot an issue with my membership, and helped check fo and efficient to check in my car for servicing. Leslie was extremely helpful, helped me troubleshoot an issue with my membership, and helped check for any additional coverages I had on my vehicle before covering potential charges. She was knowledgeable and very helpful. I look forward to continuing my service here! More
Rather routine experience. Needed some regular maintenance on my vehicle. Made an appointment, got checked in, waited for almost two hours which is typical for the work I needed. Tanya was super maintenance on my vehicle. Made an appointment, got checked in, waited for almost two hours which is typical for the work I needed. Tanya was super friendly and helpful. More
Kevin bisson from the service team over at jeep LA is amazing. Went above and beyond to make sure my experience there was the best and boy was it.. Thank you again Kevin bisson and will diffently return amazing. Went above and beyond to make sure my experience there was the best and boy was it.. Thank you again Kevin bisson and will diffently return as long as your there. More
Scott Greenberg was the one attending me. From the very first greeting he was THE BEST. Very informative, never “pushy”, funny, respectful and over all he’s just excellent at his job. He explained about my first greeting he was THE BEST. Very informative, never “pushy”, funny, respectful and over all he’s just excellent at his job. He explained about my miles and services I should be doing, did a whole budgeting for me and I’m just really happy that I had him attending me. More
Jose Gonzales was awesome with me. I was told one thing by one person, then it turned around and was costing me $3000 more than what I was told. Jose stepped in and work to bring my price down about $1000 by one person, then it turned around and was costing me $3000 more than what I was told. Jose stepped in and work to bring my price down about $1000 and rental was half off. He took the time and listen to me and helped as much as he could. Communication was always friendly and I was very fussy. He never made me feel left out. He would say, "Let me see what I can do." And he always responded with better news. It was almost 3 weeks but Jose got it were I was satisfied. More