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Capitol Acura

San Jose, CA

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82 Reviews

740 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 82 reviews

December 01, 2020

Extremely attentive customer service always! Russ goes out of his way ensure everything goes smoothly. Prices were comparable to non-dealers’, for tires, oil, etc. 1000x better than the autonation Acura More

by Acura-c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel, Bonnie Ericsson
Dec 02, 2020 -

Capitol Acura responded

We are very happy to have provided you with such a positive service experience! We hope you continue to choose us for all your automotive needs! Take care!

November 29, 2020

Russ was very friendly & helpful. The service department did a good job on my car . I am happy the way they handle during the pandemic. More

by Jinnietrinh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell
Dec 02, 2020 -

Capitol Acura responded

First off, thank you much for your review regarding the services provided. We're delighted to know our changes make you feel comfortable and safe. We'll be sure to let everyone who helped you know how awesome they are and well they did with your experience!

November 17, 2020

I have used Los Gatos Acura for all my service needs with my 2017 MDX. The advisors have always been helpful and friendly. On this visit the car required several items including the front brakes. The work wa More

by flumeride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell in service
Nov 18, 2020 -

Capitol Acura responded

Thank you for the positive feedback! We are happy to know that you are a loyal customer and to know that you have had good experiences with us. If there is anything else we can do for you please let us know!

November 14, 2020

Excelent service they treat me like they know me since ever. Make me feel welcome. Service was fast and they informed every single detail. Thank you! More

by Nadia Salas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel , Mark Maxwell, Victor Tadevosian, Tony Aimonetti, Alex Morales
Nov 14, 2020 -

Capitol Acura responded

Thank you for the great review, Nadia. We are happy to know that you enjoyed our services. We look forward to working with you again.

November 02, 2020

Friendly, honest, customer service was excellent, provided service as promised and on time. Excellent. Yes, I would recommend friends for maintenance and other repair services. More

by minphg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Sauer
Nov 03, 2020 -

Capitol Acura responded

Thank you for the positive feedback! We are happy to know that our team was friendly, honest, and provided excellent customer service. We appreciate you recommending us and we look forward to any future visits!

November 02, 2020

Good job! Excellent service. Compared with other Acura dealers in the region, Los Gatos Acura has demonstrated excellent dealership and better service. I’ll recommend this place to others. More

by ET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Maxwell, Bonnie Ericsson, Anatoly Nesheret, Victor Tadevosian, Kevin Akbarzadeh, Tony Aimonetti, Alex Morales, Sean Weaver
Nov 03, 2020 -

Capitol Acura responded

Thanks for sharing this positive experience and choosing Los Gatos Acura for your automotive needs. Recommendations are always appreciated and we look forward to the next time we can work with you!

November 01, 2020

Good customer service . Price affordable Fast check out, Good customer service . Price affordable Fast check out, all new and ease vehicle, Good deal no question ask Many used vehicle has very low mile More

by Tri_mlam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Aimonetti
Nov 02, 2020 -

Capitol Acura responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again in the future.

Nov 02, 2020 -

Tri_mlam responded

Recommended, to everyone to buy Acura vehicle from this dealer

October 17, 2020

Our first service visit and it confirms our contract decision to purchase total maintenance prepayment policy. Tony Aimonetti, guided our purchase with care, thank you Tony. More

by Johnhlebovy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Ericsson, Kevin Akbarzadeh, Tony Aimonetti, Sean Weaver
Oct 18, 2020 -

Capitol Acura responded

Thank you so much for the positive review! We are glad you were satisfied with our service and will be sure to thank Tony for you! Have a nice day!

October 16, 2020

I needed an A13 service and recovery from a failed Navi disk install. Tom did an excellent job of managing the issues. I am very happy with Tom and Los Gatos Acura but very unhappy with Honda Corp. for t More

by MikeT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Findlay, Service Advisor
Oct 17, 2020 -

Capitol Acura responded

Mike, Thank you so much for taking a moment of your day to share what a wonderful experience you had working with Tom and Los Gatos Acura! If there's anything further we can assist with, please do not hesitate to reach out.

October 07, 2020

The service team is excellent. They are very patience and check for all my concerns about the car. They make it very easy and I can get the car as expected. More

by Chilan100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Aimonetti
Oct 07, 2020 -

Capitol Acura responded

Thanks for the wonderful review! We appreciate the kind words and feedback. Have a great day!

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