Lou Fusz Chrysler Jeep Dodge Ram
O'Fallon, MO
Filter Reviews by Keyword
By Type
Showing 1,289 reviews
2007 Charger We had two great experiences recently with the O'Fallon, MO Lou Fusz Service Department. They performed recall work and some minor repairs to my Char We had two great experiences recently with the O'Fallon, MO Lou Fusz Service Department. They performed recall work and some minor repairs to my Charger in June. Last week they resolved two major problems, one with the air conditioner, and the other with a faulty battery we bought elsewhere. My car is in top notch condition now. We very much appreciate the courtesy, efficiency, friendliness, expert workmanship and follow-up we received from the Service Advisor Amy both times, the Mechanic Norm Bousquet, Shelby Parker, and Dave Verity. A very nice and helpful man helped us both times when we first arrived, and I apologize if I don't have his name listed. We didn't even have an appointment last week, but he let us drop it off anyway because the battery kept discharging and we were concerned we would have to have it towed. 5-Star Service was received from everyone we dealt with at Lou Fusz O'Fallon! More
Oil change I recently went on vacation and was overdue on my oil change. I pulled in the service lane and Ken Komorek greeted me. He told me, we'll get you do I recently went on vacation and was overdue on my oil change. I pulled in the service lane and Ken Komorek greeted me. He told me, we'll get you done as quickly as possible. From the time I showed up, till the time I left was just under an hour. Impressive, considering the shop was full and there were other people ahead of me. I was completely satisfied with my service. More
Great Customer Service I found the perfect Jeep Compass that I had been looking for at Lou Fusz, and Joe Liebmann helped me every step of the way! There was not a good sele I found the perfect Jeep Compass that I had been looking for at Lou Fusz, and Joe Liebmann helped me every step of the way! There was not a good selection of these in my state of Wyoming, and since I was coming out to the Missouri area, I was happy to find the exact car I wanted. Joe Liebmann provided professional customer service and excellent communication! Working with him from out of state was easy, and he took care of all of my concerns. When I arrived, he had everything ready to go and the purchase went smoothly! I highly recommend him, as Joe was a friendly, down to earth guy, unlike the typical car salesman! He was great to work with, and made my purchase a positive experience! More
Needed a new car quick. My experience with Mike Gerber and the Lou Fusz team was excellent. Mike really listened to what I wanted and was able to find my perfect car quickly My experience with Mike Gerber and the Lou Fusz team was excellent. Mike really listened to what I wanted and was able to find my perfect car quickly and easily. More
Great Used Car Value I purchased a 2014 Mazda 3 hatchback. The sales rep Donnell was great. This is my second vehicle purchase from the Lou Fuse dealer network. I foun I purchased a 2014 Mazda 3 hatchback. The sales rep Donnell was great. This is my second vehicle purchase from the Lou Fuse dealer network. I found a great car and Lou Fuse beat my banks loan rate by .25%. All in all a great experience. I would recommend anyone in the market for a car, new or used make a trip to Lou Fuse. More
Service We know we can count on Fusz for there Service, my sons Jeep Grand Cherokee wouldn't stay running. They were quick to figure out it needed to battey r We know we can count on Fusz for there Service, my sons Jeep Grand Cherokee wouldn't stay running. They were quick to figure out it needed to battey replaced. More
Great experience Finally a car dealership that does it right. Dave Verity our sale person was incredible and didn't use high pressure techniques. Nathan in finance alo Finally a car dealership that does it right. Dave Verity our sale person was incredible and didn't use high pressure techniques. Nathan in finance along with Dave maneuvered me through the financing portion of the sale and it was quick and painless. At the end of the sale before driving off , two other employees that were not even part of the buying process came over and thank us for the sale......great customer service that wasn't faked. I will definitely be back for my next vehicle purchase. More
I love my new Fiat!! Our family continues to use Lou Fusz and David Verity. David was honest and up front with me while answering all my questions and explaining all my o Our family continues to use Lou Fusz and David Verity. David was honest and up front with me while answering all my questions and explaining all my options to get me the best deal. More
My first Jeep I had looked at one other dealership for my first jeep. The guy there was very pushy and creepy. Then I came to Lou Fusz where I met Travis Langston I had looked at one other dealership for my first jeep. The guy there was very pushy and creepy. Then I came to Lou Fusz where I met Travis Langston who took the time to get me into the Jeep I wanted and explained how everything worked on the Jeep. He is very personable and a great guy to work with Thanks Travis for the friendly experience of leasing my first Jeep! More
Great deal on a great truck. My wife and I had visited a couple other dealerships on Saturday 7/16, but found Travis Langston to be very knowledgeable and great to deal with. He h My wife and I had visited a couple other dealerships on Saturday 7/16, but found Travis Langston to be very knowledgeable and great to deal with. He helped us get into a very affordable new Ram--we love it! Thank you Travis. More





