
Lou Fusz Chrysler Jeep Dodge Ram
O'Fallon, MO
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service (lack of) I brought my truck by there for check engine light on. I waited a little while to be acknowledged, which is nothing new there. The guy I talked to tur I brought my truck by there for check engine light on. I waited a little while to be acknowledged, which is nothing new there. The guy I talked to turned out to be the oil change rep. He obviously didn't know much. I explained I wanted the code read and cleared. He finally read the code and told me what they were,I asked him to clear them and he said he couldn't and it would be a week before he could get it in. I said to clear a code it takes one minute. He said again it would take a week. He had told another customer he will change his oil but won't be able to get to the check engine light. This guys advice was to drive it for a week and maybe it will clear it's self. When the check engine light is on the remote start will not work. I'm going to call Chrysler and ask them if that is what they recommend.I disconnected the battery and the code stayed off for a day. Century dodge in Wentzville cleared the code in 2 min no appointment, just called and drove up there. The guys name is Dave and he wants your business unlike lou fuze.He ran the code and cleared it. We agreed if it came on again to call and set up a appointment. Light came back on, I called he verified he had the part and we set a appointment. I would of waisted 2 weeks at fuze. They have also worked on my Durango 3 times. I take it in at 7:30 for simple repairs and it sits there over half the day and they can't get it done by 4:00. That's everytime with them and once they were supposed to fix the air and told me it was good to go. I started it up and air still wasn't working. They did nothing to it ,then I had to wait on them while they pulled it back in to actually work on it. Lou fuze Chevy was good for me ,but not dodge. More
Amazed! I went to Lou Fusz to look at a used car, and thanks to salesman Mike Gerber I left with a 2015 that was within my budget! This is my 3rd experience a I went to Lou Fusz to look at a used car, and thanks to salesman Mike Gerber I left with a 2015 that was within my budget! This is my 3rd experience at a car dealer and by far the best. Not only did they have the best prices in the area, but their warrantees and membership perks blew the other dealers out of the water! Going forward, I will ONLY buy my cars at Lou Fusz. I am more than pleased with the service they provided and will recommend them to everyone I know! More
Great purchase!! Thanks to Chris Henry for helping us find the most awesome jeep! Very kind and attentive to detail! Great personality!! Will definitely refer him and Thanks to Chris Henry for helping us find the most awesome jeep! Very kind and attentive to detail! Great personality!! Will definitely refer him and the dealership and will look here first for our next vehicle! More
Customer for life I bought a used vehicle from 'Lou Fusz Chrysler Dodge Jeep', a Ford Focus. It was silly of me to buy from a non-Ford dealer, however when the vehicle I bought a used vehicle from 'Lou Fusz Chrysler Dodge Jeep', a Ford Focus. It was silly of me to buy from a non-Ford dealer, however when the vehicle turned out to have mechanical issues, the team at Lou Fusz took great care of me. They helped me trade into a brand new 2015 Chrysler 200 S at a fair and fantastic Christmas price. Thank you so much for turning a difficult situation into a great buying experience! Special thanks to Mike Gerber, Montez Boyle, and Justin Jones for making it happen! If you go here, be sure to ask for them. Happy Holidays! More
Totally unfair pricing!!! Worst experience ever at a dealer! Was offered 19k for a 2013 Traverse with 16k miles on it. They didn't want to come off their price of a 2012 Town a Worst experience ever at a dealer! Was offered 19k for a 2013 Traverse with 16k miles on it. They didn't want to come off their price of a 2012 Town and Country Van priced at 20k! Are you KIDDING ME!!! Terrible dealership!!! Will never go here again and will tell everyone I know not to go there! More
Best new car buying experience ever. Jimmy Bullock is a star!!! He was always accessible and never pushy through the process. A+ customer service. Thank again Jimmy and the Lou Fusz crew. David R-M star!!! He was always accessible and never pushy through the process. A+ customer service. Thank again Jimmy and the Lou Fusz crew. David R-M More
I live in Kansas City, MO and was looking to purchase a specific car Lou Fusz had. I have purchased 10 cars in my lifetime and this was the best experience of all of them. I e-mailed the sales department T specific car Lou Fusz had. I have purchased 10 cars in my lifetime and this was the best experience of all of them. I e-mailed the sales department Thursday evening. I received an e-mail soon after from Evan Crader that he got my message but was at home and would call me in the morning, I received a call from Evan on Friday morning and was given a great deal on the car I wanted. I put $500 down and immediately drove to Lou Fusz from KC. The dealership was extremely fun and friendly. They made the whole process so easy and I felt welcome there the whole time. I had found decent financing before I left KC but the finance department got me an even better deal. I saved thousands of dollars and had the best buying experience. I would highly recommend this dealership to anyone. More
Andy Boedeker made the whole experience very pleasant!!! He took time to make sure we were satisfied. and we are!!! :-) We just want to say Thank you and will definately recommened Andy Boedeker and this He took time to make sure we were satisfied. and we are!!! :-) We just want to say Thank you and will definately recommened Andy Boedeker and this dealership to our family & friends!!! More
My Wife and I have been looking for a really good,safe,clean car for our daughter, we live a few hours away from St. Louis and we were a little leary of buying a car so far from home.Our contact good,safe,clean car for our daughter, we live a few hours away from St. Louis and we were a little leary of buying a car so far from home.Our contact (salesman) Jimmy Bullock made us feel comfortable about the decision. We drove up, the car was everything we had hoped for and then some. Never felt pressured by nobody on the staff.They tied balloons on it and our daughter was extremely happy. Thank you very much for making us feel like valued customers even though we bought a used car and not a $40,000.00 new one. More
My journey to purchasing my new car started over three months ago and I knew going into it that I needed that time frame to do the research since it has been thirty or so years since I purchased a car on months ago and I knew going into it that I needed that time frame to do the research since it has been thirty or so years since I purchased a car on my own. As a single woman, I appreciate that Jimmy treated me respectfully and also was very patient with my many questions and requests for information. My emails were always promptly addressed. Jimmy respected my space and I never felt any pressure to make the purchase. He would touch base periodically but never once did I feel that I was under his time frame to purchase the car. The dealership was very flexible with the delivery date of the car and everyone was very thorough with whatever information that they needed to share with me. I originally dreaded the whole process but it ended up being a very positive and rewarding experience for me. I will definitely recommend Lou Fusz in O’Fallon, but especially my salesman, Jimmy Bullock. More