Lou Fusz Chrysler Jeep Dodge Ram

Donna took my requirements and found the van I wanted. The color and option list was difficult but she pulled through. She did not waste my time with addiitonal options, features or price. She made this The color and option list was difficult but she pulled through. She did not waste my time with addiitonal options, features or price. She made this the easiest, most efficient car purchase I have ever had. I would recommend her and this dealership above all others. More

We were in the market for a new car. Merritt was our salesman and he was excellent! He listened to my husband before we came in, knew exactly what we were looking for in the way of car/price and took us salesman and he was excellent! He listened to my husband before we came in, knew exactly what we were looking for in the way of car/price and took us directly to those vehicles. The entire staff was warm and friendly. The exact car we wanted was not at this location. However, Merritt worked extra hard to ensure that we found and got the car we wanted. It was by far the easiest car buying experience we have ever had. Once we found the car and signed everything, Tony then worked to make sure all the financing was taken care of. Two days later, we came in, got the car, signed on the financing and it was a piece of cake. Tony also worked hard at finding the best rates for us. We absolutely love working with them and highly recommend Lou Fusz Chrysler O Fallon Mo. My husband has always purchased through this dealership and so far we will continue. More

It was a pleasure working with the people at Lou Fusz Chrysler-Jeep-Dodge. I spoke with Jeff on numerous occasions prior to purchasing my 2011 Jeep Grand Cherokee at the dealership. Jeff took the time Chrysler-Jeep-Dodge. I spoke with Jeff on numerous occasions prior to purchasing my 2011 Jeep Grand Cherokee at the dealership. Jeff took the time to answer all of my questions, to ensure that the price was within my boundaries, to locate and deliver the jeep that matched my requirements, and to ensure that my Jeep got delivered to me in a timely manner because I was working within tight time constraints. I truly felt that the team at Lou Fusz wanted my business and valued me as a customer. I have been back to the dealership twice since my purchase in March for additional installed options and for a service appointment, and I still feel that I am treated as a valued customer. Thanks Lou Fusz Jeep for making my car buying experience a success!! More

Donna was amazing and worked so hard to get us the best deal. She made the entire experience pleasant and can't wait to buy my next car with her. Adding her to my Christmas card list. It was so helpful deal. She made the entire experience pleasant and can't wait to buy my next car with her. Adding her to my Christmas card list. It was so helpful to have the late hours during the week. The entire staff was helpful and plan on only buying cars from this dealership. More

Merritt was very caring and willing to go the extra mile to help with my needs! He had an answer for every question and if he did not know he would find out and notify me right away. The entire dealership w to help with my needs! He had an answer for every question and if he did not know he would find out and notify me right away. The entire dealership was very kind and made sure that I was well taken care of at all times. More

Everyone, but especially Donna was very caring. My husband has to have an oxygen tank with him and Donna made sure he could get in and out of the car and that his tanks would fit. Liked her alot. Wo husband has to have an oxygen tank with him and Donna made sure he could get in and out of the car and that his tanks would fit. Liked her alot. Worked very hard to get us what we wanted. She's great. Thanks again, Donna. More

The sales person I dealt with (Cynthia Kaiser) was more than helpful. The first time I stopped by the dealership was in January, simply to look with no intention of purchasing. We looked at one Wrangler than helpful. The first time I stopped by the dealership was in January, simply to look with no intention of purchasing. We looked at one Wrangler that they couldn't find the keys for. She literally crawled through the tailgate (only door that was unlocked), over the back seat, and between the front seats to unlock the front doors. All of this, knowing I had no intention of buying that day. Of course, a few months later when I came back looking to buy, she was the one I was looking for. Cynthia was extremely helpful, personable, and realistic. She understood what I was looking for, what I was expecting, and didn't try to sell me a bunch of non-sense. She was realistic about the price, trade-in, margin, etc., and I walked away feeling like we had come to a very fair deal. There were a few imperfections with the Jeep due to it being used and traded in only 2 days prior. They fixed literally every issue I could find (me and three friends looked it over VERY closely) and left it looking like a brand new vehicle. I am extremely happy with all aspects of my purchase and overall experience with this dealership. I would, and will, recommend any friends to look for Cynthia at Lou Fusz in O'fallon. Thanks for getting me into my dream vehicle. More

Overall sales process was easy and fairly quick. The selection of preowned cars was extensive and had multiple price ranges to chose from. Our salesman (Merritt) was very helpful, and the financing man selection of preowned cars was extensive and had multiple price ranges to chose from. Our salesman (Merritt) was very helpful, and the financing manager was very quick and easy to work with. The whole process was very low stress and we did not feel pressured. More

We were greeted in the lot, we told her what we wanted, she found it, we leased it and everyone was very nice and helpful. We like the color, the price was okay but learned later we could have had it lower she found it, we leased it and everyone was very nice and helpful. We like the color, the price was okay but learned later we could have had it lowered by not including little extras like personal property tax. would have been nice to see the difference in pricing with or without it. More

Looking for a new vehicle went to Lou Fusz Dodge and met with Merritt Reid. Told him what I was trading in and what I wanted to buy. Gave me a fair price for my trade in, and ordered me out a new Dodge Char with Merritt Reid. Told him what I was trading in and what I wanted to buy. Gave me a fair price for my trade in, and ordered me out a new Dodge Charger RT. Merritt kept me informed as to the delivery of the vehicle and had everything ready for me when I picked it up. The service I received was far better then other dealerships I have dealt with in the past. When I picked up the vehicle Merritt went through all the new devices on the vehicle and explained how everything worked. All in all it was a no hassle, no problem experience and I will make sure I deal with them for future purchases and service. More