
Lou Fusz Chrysler Jeep Dodge Ram
O'Fallon, MO
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The Service Advisor, Amy Wokovich, is very detailed in the service required for my vehicle. Amy offered prices for each service before the work was started, explained why the service was necessary, and of the service required for my vehicle. Amy offered prices for each service before the work was started, explained why the service was necessary, and offered other suggestions, such as various tire brands with pricing. She is very knowledgeable and courteous, also. More
From greeting on lot, to purchase of a pre-owned van, to return of the pre-owned van and purchase of a new van, both gentleman were professional, courteous and strived to make sure we were happy with our de return of the pre-owned van and purchase of a new van, both gentleman were professional, courteous and strived to make sure we were happy with our decision. The dealership should be very proud (and lucky) to have these (2) great employees. More
Everything was great. They located and delivered the truck I was looking for. The parts I desired have been ordered and most have been installed at this point. Still waiting for tonneau cover. Look to h truck I was looking for. The parts I desired have been ordered and most have been installed at this point. Still waiting for tonneau cover. Look to have that as soon as possible. Other than that, everything went well. More
New vehicle buying is not something I enjoy but for once, Alan Main and the Lou Fusz group made it an enjoyable experience. No high pressure sales, which is huge in my book. I have always owned GM vehicles b Alan Main and the Lou Fusz group made it an enjoyable experience. No high pressure sales, which is huge in my book. I have always owned GM vehicles but I am really loving my new Jeep. Thanks for making the transition such an easy, enjoyable one!! More
Very happy with my experience at the dealership. Everyone that I had contact with was more than willing to help or answer questions. As far as the price of the vehicle goes it was better than anyone else wit that I had contact with was more than willing to help or answer questions. As far as the price of the vehicle goes it was better than anyone else within a fifty mile radius that I was looking at. More
Mark worked very hard to get me a car from another dealer and he succeeded. He was thorough, accurate, courteous and professional. He and the rest of the personal seemed very interested in do a good job. and he succeeded. He was thorough, accurate, courteous and professional. He and the rest of the personal seemed very interested in do a good job. The deal went very smoothly. I never got the feeling that I was being played or manipulated, but instead that the staff really was doing their best to serve me with respect and fairness. I recommend this dealership with out reservation. More
Had problem with fuel pump. Issue not resolved on first visit. However, dealership bent over backwards to resolve the problem and provide a very satisfactory solution for providing the wrong corrective ac visit. However, dealership bent over backwards to resolve the problem and provide a very satisfactory solution for providing the wrong corrective action the first time. Received excellent care and very statisfied with resolution of service issue. Service department and managers wonderful to work with during my visits and phone calls. More
EVERYONE at this dealership was wonderful to work with...from the person who answers the phone, the service managers, technicians, cashiers...a truly professional and very classy business and every p with...from the person who answers the phone, the service managers, technicians, cashiers...a truly professional and very classy business and every person I encountered was terrific and eager to be sure I was taken care of well and in a timely manner. This is why I rated the ratings as such. Will definitely return there and would definitely recommend them to anyone...truly a 5* organization! Chris Nolan 314-614-8953 More
Mark Cain Was Awesome I ask for Him And I Told Him What I wanted And He Showed Me The Truck never Tryed To Give Me Any BS Into Any Thing At All A Great Person To Buy From. Also Tom Barker Is Awesome He Went wanted And He Showed Me The Truck never Tryed To Give Me Any BS Into Any Thing At All A Great Person To Buy From. Also Tom Barker Is Awesome He Went Out Of His Way To Get Me In This Truck And Never TRyed To Sell Me Any Thing I Didnt Need. Both Tom And Mark Are Just Too Of The Nice's Guy's You Could Every Buy A Car Or Truck From :) More
Don Johnson was great. Not at all pushy like some sales people, Nick was the manager who just asked if we had questions. Tony was the finance guy that searched multiple finance companies to find the best g people, Nick was the manager who just asked if we had questions. Tony was the finance guy that searched multiple finance companies to find the best going rate for us. They gave us a great price/value for the pre-owned 2010 Dodge Journey we purchased . I could not have asked for a more pleasurable experience. Anyone who deals with these guys, expect the red carpet treatment... they rule. More