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Lou Fusz Chrysler Jeep Dodge Ram

O'Fallon, MO

4.9
1,286 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 1,286 reviews

December 28, 2021

When I had my 2015 Chrysler in for repair, the service When I had my 2015 Chrysler in for repair, the service was fast, informative and the employees were courteous. More

by R. Hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gerber
Jan 03, 2022 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We appreciate you. Thank you for taking the time to leave us a review.

December 26, 2021

Quick friendly service. Technicians keep you well informed of your vehicles status and I was notified promptly when it was finished. More

by Bayhillvillage901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Martin, Jerry Harrison
Dec 27, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We appreciate you! We are happy to hear about your great experience, and we hope to serve you again in the future!

December 23, 2021

Bryan was so helpful through the whole process! He took the time to answer all of our questions and make sure we were truly satisfied. More

by ktrose8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hartke
Dec 27, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for choosing our store. We appreciate you and your business. We look forward to seeing you again!

December 22, 2021

Very professional salesman and finance manager. Made me feel very comfortable with the purchase process. More

by kmreilly54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hubnut
Dec 27, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to leave us a review. We are happy you chose our store and we hope to see you again.

December 22, 2021

although it took 3 trips to get the job done the service staff was very friendly and professional More

by blue streak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Harrison
Dec 27, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you! We are happy you chose Fusz. We appreciate your kind words, and we look forward to seeing you again!

December 21, 2021

My concerns not addressed, this was my 3rd trips. I had pictures, refused to look them. I am not a stupid female. Every visit. I leave feeling that no one listen to a word I said. My parts never come in. More

by yvonne.gordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Allan Main
Dec 21, 2021 -

yvonne.gordon responded

Once the sale was finished. No one remember me. I leave voice mails, can not get a call back. I have had my car almost 1 year. Same problems never addressed. They said the noise must be the empty bottle under the seat. Or the cord in the back of the car. Been waiting now 30 plus days for a rear light to come in.

December 20, 2021

I sold a car. It was a fast and easy experience. I will definitely do it again when I have another car to sell. More

by Rrrrgggg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Miller
Dec 21, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us such a kind review. We appreciate you and we will be looking forward to seeing you in our store again!

December 17, 2021

Interesting my front sensor wasn't working correctly. A insurance adjuster stated it was not covered due to damage. However the technical nor service rep observed any damage. The sensor since visitin More

by Marlone.Robinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Dec 20, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you! We are proud to serve you and meet your needs in our dealership. We appreciate you coming to see us and we hope to see you again.

December 15, 2021

Recently needed to get our Jeep serviced and they went above and beyond with a loaner car until the repair was done. Very friendly and prompt service! More

by James Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Hubbard
Dec 17, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you, James! We are happy to hear this, and we are always happy to serve you! We look forward to seeing you again!

December 15, 2021

KEITH HAMILTON helped me purchase a 2021 Durango HellCat from Lou Fusz. I have purchased quite a few vehicles over the past 20 years. I have never had a better experience than working with KEITH HAMILTON. H More

by YLSWC
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
KEITH HAMILTON, David Verity
Dec 17, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to leave us a review. Thank you for choosing our store and we look forward to seeing you again!

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