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Lou Fusz Chrysler Jeep Dodge Ram

O'Fallon, MO

4.9
1,247 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 1,247 reviews

October 29, 2020

We buy all of our cars from lou fusz. Their service is world class. This dealership makes things so easy. From buying to on going service More

by stevelon95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Wokovich
Oct 30, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

October 28, 2020

Went in for warranty service a couple of times. Was waited on right away by a courteous and knowledgeable person each time. Someone even came out to give me updates More

by p.jragland
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Smith
Oct 30, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

October 21, 2020

Met me right away when I arrived to drop off my Jeep. Gave me a ride home & picked me up when it was ready. Additional discount was provided. More

by taekwondo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Marquart
Oct 26, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

October 16, 2020

My experience with Lou Fusz was outstanding. I have gone to other dealerships and they are the best in this area. I will never gop to another dealership. More

by donnamueller226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Wokovich
Oct 26, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

October 16, 2020

Confident and knowledgeable salesman. Quick to make us happy and confirm a deal. Gave us plenty of time to test drive by ourselves to talk over this decision . More

by dellwood79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Blevins
Oct 26, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

October 16, 2020

Amy Wokovich is Awesome ....I live in the Central West End and I travel all the way out to your location because of the level of service that I received your service provider they call me by name they kno More

by Sharon.avila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Komorek, Amy Wokovich, Greg Marquart, Brian Lemmons
Oct 26, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

October 15, 2020

Spent too much time waiting.Why do I have to write 25 Spent too much time waiting. Why do I have to write 25 words when I have nothing more to say? I think this is ridiculous! More

by rfleer7661
Recommend Dealer
Yes
Employees Worked With
Phillip Martin
Oct 26, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for the feedback and we are sorry for your wait.

October 12, 2020

Jerry was very helpful in working with me from out of state. He paid attention to my needs and was always prompt in returning calls. More

by moneeman
Recommend Dealer
Yes
Employees Worked With
Jerry Harrison
Oct 13, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

October 10, 2020

Very knowledgeable. My Jeep was repaired on time and less than quoted! I highly recommend Lou Fusz to all my friends and family. By the way, they are the friendliest store in town! More

by davebrandt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Wokovich
Oct 13, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

October 10, 2020

Very efficient operation-easy to schedule work, very clean facility, friendly staff, Heather Torlina was very helpful with my concerns. First time visiting this facility and I will return for all futur More

by suecreech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Torlina
Oct 13, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

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