Lou Fusz Chrysler Jeep Dodge Ram
O'Fallon, MO
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Mark the GM handled a bad situation. He made things right. It took a welcoming calm nature in the end we were taken care of right. It took a welcoming calm nature in the end we were taken care of More
great customer service by robert langro and the rest of the staff. I wouldnt go anywhere else if i needed another auto.my family bought 2 autos in 2 days.from robert langro. the staff. I wouldnt go anywhere else if i needed another auto.my family bought 2 autos in 2 days.from robert langro. More
Worst experience ever. Have Perfect credit, attempted to buy a vehicle here. They took my deposit, sent me to my bank to obtain a loan for +$25k, told me my car would be ready Monday, got a call from cluele buy a vehicle here. They took my deposit, sent me to my bank to obtain a loan for +$25k, told me my car would be ready Monday, got a call from clueless salesperson stating they sold it out from under me. Knew was dealing with scammers from first call. The price kept changing, said they have never discounted a vehicle before (not true), and they kept adding in hidden fees every time I spoke to them. My salesperson Adam H was not able to answer the most basic questions (if not wearing a name tag, not sure he could tell you that), the sales manager Calvin S is a condescending liar. Steer clear of these clowns More
Greg was friendly, helpful and professional. Greg answered all my questions and provided helpful suggestions. I did not feel at all pressured into buying more services than needed. Based on his reco answered all my questions and provided helpful suggestions. I did not feel at all pressured into buying more services than needed. Based on his recommendations I have a plan for future maintenance. More
Very good experience! Appreciated the forward notice so that all the paperwork could be in order and ready upon arrival. Saved everyone a lot of time. that all the paperwork could be in order and ready upon arrival. Saved everyone a lot of time. More
We worked with Chris Robinson at Lou Fusz Jeep when we purchased our new Cherokee. Chris was Great - he was forthright and up front with everything throughout the whole process. Chris was very knowledgeab purchased our new Cherokee. Chris was Great - he was forthright and up front with everything throughout the whole process. Chris was very knowledgeable about the vehicles and helped us get everything set up before we left the dealership. He is a genuinely nice person who cares about his customer and the dealership. Lou Fusz would be fortunate to have more salespeople like Chris. Keep up the great work Chris and customers will knock the door down to get to you! More
Cason Perry was great! I bought a new Grand Cherokee and he made sure I downloaded all the apps that work with it and was very knowledgeable. Everyone was nice and the whole process didn't take too long. he made sure I downloaded all the apps that work with it and was very knowledgeable. Everyone was nice and the whole process didn't take too long. More
The service professional that I was greeted by was very professional kind and respectful. He was very attentive to my getting the best service possible and as soon as possible. professional kind and respectful. He was very attentive to my getting the best service possible and as soon as possible. More
Rob Langro is pretty much the reason I purchased the 2020 Dodge Charger from Lou Lusz. He was no sales pressure, easy to talk to and be direct and candid. He should train all of thei Sales Associates as Dodge Charger from Lou Lusz. He was no sales pressure, easy to talk to and be direct and candid. He should train all of thei Sales Associates as he was as professional as I’ve ever experienced when purchasing a car. Leo Khalfin, the finance manager did not pressure us into any warranty addition however did present the options. even met the GM of Sales, George Ruxxxxaj who was very professional. More





