
Lou Fusz Chrysler Jeep Dodge Ram
O'Fallon, MO
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New Jeep Fuad was an excellent sales rep. He made all the aspects of purchasing a new car understandable and easy to deal with. Highly recommended prospective Fuad was an excellent sales rep. He made all the aspects of purchasing a new car understandable and easy to deal with. Highly recommended prospective buyers to contact him. More
Used Jeep purchased at Behlmann Extended warranty I would like to give a shout out to Greg Marquart for helping me with my Jeep Grand Cherokee. Unfortunately, I wasn’t able to have it repaired at Lou I would like to give a shout out to Greg Marquart for helping me with my Jeep Grand Cherokee. Unfortunately, I wasn’t able to have it repaired at Lou Fusz because Behlmann where I purchased the Jeep and Warranty would not release it to them to work on. Thumbs down on Behlmann. Behlmann said I had to bring it there because it was something they could repair, they had to drive to Transmission repair shop off of Hwy. 94!! Evidently a module on the transmission was bad and it was going from 4 low to 4 high. I had my Jeep at Lou Fusz on Tuesday the 13th and here it is the 22nd and it is still in shop. I would have rather had my repairs done at Lou Fusz they offer a courtesy shuttle within 15 miles it would have worked out perfect! Thanks anyway for the help Greg and I thought you would like to know what the ticking noise was!! More
Professional and Efficient Service Department Brought my truck in for the first time for routine maintenance and a couple of recalls. I also had an issue with some wind noise (whistle) coming fro Brought my truck in for the first time for routine maintenance and a couple of recalls. I also had an issue with some wind noise (whistle) coming from the windshield and I mentioned that to them. They ended up spending several days troubleshooting and resolving this issue which turned out to be a faulty A/C Recirc Door. I was given a free rental car for my troubles. I could not believe how they treated my like a valued customer, especially since I purchased my vehicle out of state. They resolved the wind issue and became my dealership of choice from here on out!! More
A pleasant experience overall. We actually enjoyed our experience in purchasing a car. It was a straightforward experience and no drama or wrangling. We also appreciated the lack o We actually enjoyed our experience in purchasing a car. It was a straightforward experience and no drama or wrangling. We also appreciated the lack of pressure to buy extra warranties and service policies. We were simply made aware of these options, offered them, and could accept them or not no questions asked. The finance person as well as the salesman were pleasant. More
Very friendly and got me in out, it’s always so clean and w. Always a good experience. I love looking at the cars when I’m getting my Jeep serviced. And the Jeep T-shirt are amazing.love my Jeep! Always a good experience. I love looking at the cars when I’m getting my Jeep serviced. And the Jeep T-shirt are amazing.love my Jeep! More
they found it. The dealer did not have the specific optioned vehicle we wanted on the lot. They searched the network and found a vehicle with the correct options and The dealer did not have the specific optioned vehicle we wanted on the lot. They searched the network and found a vehicle with the correct options and brought it to their location. One big mistake was made on the registration paperwork and title papers. My wife's last name was spelled incorrectly even after we corrected Leo the finance guy.. we had to apply for the title twice because of this. More
Outstanding service department. This dealership is top quality. The service personal and mechanics are well trained and friendly. Recommend items to check and will definitely let yo This dealership is top quality. The service personal and mechanics are well trained and friendly. Recommend items to check and will definitely let you know if it is a safety issue. Very professional service. More
Great Tony Coleman was great. Told him what we were looking for and our time restrictions. Tony respected our time and was very patient with us. He even sol Tony Coleman was great. Told him what we were looking for and our time restrictions. Tony respected our time and was very patient with us. He even sold our soon to be daughter in law a car too More
Good Service Service seemed good. I spent a short amount of time getting oil changed and tires rotated. Only issue was tire that was rotated had 5 lbs more pressur Service seemed good. I spent a short amount of time getting oil changed and tires rotated. Only issue was tire that was rotated had 5 lbs more pressure than the rest. That was an easy fix More
Great experience From the day I purchased my vehicle to maintenance excellent service. My wait was not long. All were friendly and washed my vehicle. Great service! From the day I purchased my vehicle to maintenance excellent service. My wait was not long. All were friendly and washed my vehicle. Great service! More