Lou Fusz Chrysler Jeep Dodge Ram
O'Fallon, MO
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Ready & Waiting I was not looking forward to buying a car but after driving my previous Jeep for 26 years and about 200 thousand miles later-it was time. I called in I was not looking forward to buying a car but after driving my previous Jeep for 26 years and about 200 thousand miles later-it was time. I called in advance and told the Sales Rep I had already picked my selection and would be there I a few hours to test drive and sign papers. When I arrived, Joe Jordan greeted me and had the Jeep ready for me to test drive! From there on he took time to answer my questions and tell me the pros and cons on the deal. After the deal was done, he made sure I felt comfortable with all the new technology in the vehicle to drive it off the lot. For someone that wasn’t looking forward to the experience Joe made it pleasant and painless. Thanks Joe! More
Atmosphere was pleasant. Plenty of room to walk around. Everything I asked for was completed. I received a quote on the one item I only asked about, and they went above and beyond by giving me several optio Everything I asked for was completed. I received a quote on the one item I only asked about, and they went above and beyond by giving me several options on how and what to do. More
Out of State Trip I was on a family vacation from out of state when I hit part of a semi’s tire in the middle of the night. It messed up my under coverings of my car. I was on a family vacation from out of state when I hit part of a semi’s tire in the middle of the night. It messed up my under coverings of my car. I needed an oil change also so I just made a call to this dealership, which got me in the same day. They did my oil change, cleaned the outside of my car, and fixed the mess underneath my car!! I’m so happy I chose this place and didn’t wait to get back home where I know they would of charged more and be not as friendly. Thank You so much for helping me out on this could of been vacation nightmare! More
Excellent service This was the best car buying experience I’ve ever had. They worked with me until I was completely satisfied. The sales and finance guy was knowledgeab This was the best car buying experience I’ve ever had. They worked with me until I was completely satisfied. The sales and finance guy was knowledgeable and cared that I had the best experience. I highly recommend this dealer. More
An awesome experience! I had a wonderful experience purchasing my new vehicle from Lou Fusz. The sales consultant Dan was so kind and considerate of what I desired in my pur I had a wonderful experience purchasing my new vehicle from Lou Fusz. The sales consultant Dan was so kind and considerate of what I desired in my purchase. Dan and David were extremely knowledgeable and took their time with me to complete the transaction. I would definitely recommend Dan and this dealership for purchasing your vehicle. More
It was Awesome I didn’t think it would happen it was fast everything was wonderful The staff was very friendly even when I left out the office I had more than two pe I didn’t think it would happen it was fast everything was wonderful The staff was very friendly even when I left out the office I had more than two people ask me did I needed help I never experienced anything like that at a dealer before More
New Ram Jerry answered any questions I had about the pickup. We were out of state and unavailable to complete the purchase for a week but with Jerry's help I Jerry answered any questions I had about the pickup. We were out of state and unavailable to complete the purchase for a week but with Jerry's help I was able to put a deposit to hold the truck until we could get back to the dealership. David was very professional about financing and what the different incentives were available to us. In the end I was able purchase more truck for the money than I could have with my local cdjr dealership. More
New Jeep Fuad was an excellent sales rep. He made all the aspects of purchasing a new car understandable and easy to deal with. Highly recommended prospective Fuad was an excellent sales rep. He made all the aspects of purchasing a new car understandable and easy to deal with. Highly recommended prospective buyers to contact him. More
Used Jeep purchased at Behlmann Extended warranty I would like to give a shout out to Greg Marquart for helping me with my Jeep Grand Cherokee. Unfortunately, I wasn’t able to have it repaired at Lou I would like to give a shout out to Greg Marquart for helping me with my Jeep Grand Cherokee. Unfortunately, I wasn’t able to have it repaired at Lou Fusz because Behlmann where I purchased the Jeep and Warranty would not release it to them to work on. Thumbs down on Behlmann. Behlmann said I had to bring it there because it was something they could repair, they had to drive to Transmission repair shop off of Hwy. 94!! Evidently a module on the transmission was bad and it was going from 4 low to 4 high. I had my Jeep at Lou Fusz on Tuesday the 13th and here it is the 22nd and it is still in shop. I would have rather had my repairs done at Lou Fusz they offer a courtesy shuttle within 15 miles it would have worked out perfect! Thanks anyway for the help Greg and I thought you would like to know what the ticking noise was!! More
Professional and Efficient Service Department Brought my truck in for the first time for routine maintenance and a couple of recalls. I also had an issue with some wind noise (whistle) coming fro Brought my truck in for the first time for routine maintenance and a couple of recalls. I also had an issue with some wind noise (whistle) coming from the windshield and I mentioned that to them. They ended up spending several days troubleshooting and resolving this issue which turned out to be a faulty A/C Recirc Door. I was given a free rental car for my troubles. I could not believe how they treated my like a valued customer, especially since I purchased my vehicle out of state. They resolved the wind issue and became my dealership of choice from here on out!! More





