Lou Fusz Chrysler Jeep Dodge Ram

New to buying a "New" car I had no previous experience in buying a "New car". From the beginning everything was explained to me in terms I could understand. Lou Fusz took care I had no previous experience in buying a "New car". From the beginning everything was explained to me in terms I could understand. Lou Fusz took care of me! I was going through some very unique personal situations and everyone went out of their way to show their concern and get me on my way as quickly as they could. It is the most personable group of people I have ever worked with. THANK YOU! More

Great!!! Very friendly greeting when I arrived for service. Prompt vehicle check in. Work was completed sooner than expected. And the price was reasonable. O Very friendly greeting when I arrived for service. Prompt vehicle check in. Work was completed sooner than expected. And the price was reasonable. Overall a great professional experience. I won’t hesitate returning for all my service needs. More

Overall an average experience Austin was great to work with and answered all questions I had. He lacked some knowledge on the vehicle, but he is new and was more than willing to fi Austin was great to work with and answered all questions I had. He lacked some knowledge on the vehicle, but he is new and was more than willing to find the answers I needed. The only critique I have is the wait time I had for finance and when I returned to exchange titles. More

Execellant Service We bought ore Ram at a different dealership, and after all their lies and misreprentation, we chose to have our service at Lou Fusz. We are very happ We bought ore Ram at a different dealership, and after all their lies and misreprentation, we chose to have our service at Lou Fusz. We are very happy with this decision we made. We are sticking to Lou Fusz More

Great Team, Great Vehicles Our salesman, Jason Couch, was a delightful, efficient, knowledgeable, and thorough salesman. He made us feel at home, was professional, and very enjo Our salesman, Jason Couch, was a delightful, efficient, knowledgeable, and thorough salesman. He made us feel at home, was professional, and very enjoyable. We had a great time with him. We would go back to see him any day! Our new Cherokee Latitude is an amazing vehicle with great features and a great look! It is very fuel efficient, comfortable, and economical! This location has very competitive pricing! One could go on a while about the feel, response, and power of this vehicle. Every person who greeted us or worked with us was friendly, professional, and caring. Each one made our time there very pleasant. The building is a great design in every way and bright and cheery. More

New car purchase Had a great experience with Evan Crader, He was not pushy which I have find in previous car dealers where I purchase a car before. He explained every Had a great experience with Evan Crader, He was not pushy which I have find in previous car dealers where I purchase a car before. He explained everything so I could understand. He was very helpful in many ways. It was a pleasure dealing with him. More

New Car Salw Great Experience.! The salesman was very knowledgeable about the vehicle and kept us informed us during the whole sales experience. I would recommend Great Experience.! The salesman was very knowledgeable about the vehicle and kept us informed us during the whole sales experience. I would recommend Ivan to anyone. More

New car purchase I recently bought a new car, the entire staff was friendly and thorough. Special Thanks to our sales person Rick Goldschmidt for going above and beyon I recently bought a new car, the entire staff was friendly and thorough. Special Thanks to our sales person Rick Goldschmidt for going above and beyond, adding the personal touch to make our experience pleasurable. More

Exceptional...I wish I could give 6 stars! We searched far and wide for months to find the right minivan for our family. Finally, we found what we were looking for at Lou Fusz. Our sales person We searched far and wide for months to find the right minivan for our family. Finally, we found what we were looking for at Lou Fusz. Our sales person, Zach Harris, went out of his way to answer all of our questions, get us setup with online preapproval and schedule our test drive at a time most convenient for us, as we had to drive nearly an hour from home to the dealership. There was no pressure as we took time to make our decision, and when we were ready to move forward, again, Zach went out of his way to make the entire process as smooth as possible. He was incredibly knowledgeable about the vehicle we chose, gave insight and compared other similar vehicles, and we appreciated his candor. When our paperwork was ready to be signed we had the pleasure of working with Henry in finance. He presented our options and payments to us in an easy-to-understand way, he was friendly and professional, and got us squared away with time to spare on a Friday evening. We had agreed on some additional service to be done after we purchased the vehicle and again, even though it was not his department, Zach went out of his way to make sure we were taken care of several weeks later. In the service department we worked with Angie and Heather, both provided outstanding customer service, and we look forward to seeing them in the future for regular oil changes through our maintenance plan. We have already recommended Lou Fusz to several friends and will absolutely be back for our next vehicle, no plans to shop anywhere else. From start to finish, by far the best experience we’ve ever had buying a vehicle. Thank you!!! More

Pittsburgh to St. louis Frustrated with local dealerships. I found a truck through the dealer locator. A late night email followed by an early morning response. Communication Frustrated with local dealerships. I found a truck through the dealer locator. A late night email followed by an early morning response. Communication was quick and informative. Our sales representative Jess was spot-on. Completely understanding of what I expected. Questions answered in detail. No hidden surprises. Jess went above and beyond to make this happen. I am very grateful for everyone involved with making a great experience. Thank you all. More