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Lou Fusz Ford - Service Center

Chesterfield, MO

4.6
1,612 Reviews

1,612 Reviews of Lou Fusz Ford - Service Center

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January 13, 2024

They were running late but they got the job done just in time. Done Well done. More

by glamoureux46
Recommend Dealer
Yes
Employees Worked With
Service dept.
Jan 16, 2024 -

Lou Fusz Ford responded

We're glad to hear that you had an excellent service experience! We hope to see you again soon!

January 13, 2024

He was very courteous, thorough, and he made the experience easy I definitely will be coming back to work with him in the future More

by Cargirl
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jan 15, 2024 -

Lou Fusz Ford responded

We're happy to hear about your experience with Rick! All of our staff here at Lou Fusz Ford are dedicated in providing exceptional customer service. We appreciate your kind words and we look forward to seeing again in the future!

January 13, 2024

Great I love working with Jason he always explains everything to me Keep up the good work More

by keiron40
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 16, 2024 -

Lou Fusz Ford responded

We're glad to hear about your experience with Jason! We hope to see you again soon!

January 13, 2024

Great customer service, got us in and out pretty quickly and did a great job on the repairs More

by klfuchsconstructioninc
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jan 15, 2024 -

Lou Fusz Ford responded

We're happy to hear that your experience with us was quick and easy! We look forward to seeing you again soon!

January 13, 2024

Excellent. Easy process Work done in timely manner. Great communication Smooth transaction easy payment Would recommend More

by MUSTNGGT804
Recommend Dealer
Yes
Employees Worked With
Brandon piel. Brandon sweeney
Jan 15, 2024 -

Lou Fusz Ford responded

We're thrilled to hear about your experience with our service department! We appreciate you leaving us a review and we look forward to seeing you again soon!

January 13, 2024

My experience was very positive and efficient. They got the work done the day it was scheduled. I always enjoy going to the service center for my service needs! More

by FYR_EMSDISPATCHER
Recommend Dealer
Yes
Employees Worked With
Eric merz, Steve decker
Jan 15, 2024 -

Lou Fusz Ford responded

We're thrilled to hear that your experience with our service department was an enjoyable one! Thank you for choosing Lou Fusz Ford!

January 13, 2024

Overall good, except it was the first time I used the Ford App to schedule and I didn't realize it was a drop off instead of a regular service appointment. More

by flutie4life
Recommend Dealer
Yes
Jan 16, 2024 -

Lou Fusz Ford responded

We apologize for the confusion regarding the Ford App. We are happy to hear about your experience and we hope to see you again soon!

January 13, 2024

Was pressed for time but they were able to fit me in in a timely fashion. More

by jpjjjp9
Recommend Dealer
Yes
Jan 16, 2024 -

Lou Fusz Ford responded

Thank you for your kind words!

January 13, 2024

Hes always helpful and very knowledgeable He is a great asset to the dealership Period More

by ian.cd.smith
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 16, 2024 -

Lou Fusz Ford responded

Brian is a wonderful asset to our team! We're glad to hear that he was able to assist you with your needs. Thank you for choosing Lou Fusz Ford!

December 28, 2023

Very good picked up my car and returned it Washed my car it was a great experience More

by Bmillerwebb
Recommend Dealer
Yes
Employees Worked With
Warranty and oil change
Jul 03, 2024 -

Lou Fusz Ford responded

We're glad that your service experience with us was a great one!

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