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Lou Fusz Ford - Service Center

Chesterfield, MO

4.6
1,612 Reviews

1,612 Reviews of Lou Fusz Ford - Service Center

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February 29, 2024

Rick was excellent and patient with me. Delivery service was great. Thank you Lou Fuse for all you do. And thank you Rick More

by claudewking
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick
Feb 29, 2024 -

Lou Fusz Ford responded

We're thrilled to hear that Rick was able to take care of you! Thank you for the review!

February 29, 2024

The guy I worked with during our visit did a fantastic job. He kept me informed during my visit and he answered all of my questions. He did a great job!!! Your "Rate People You Worked With" section More

by rappsoccer6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think it was Greg in the Service Department
Feb 29, 2024 -

Lou Fusz Ford responded

We're happy to hear that our service department was able to take care of your needs!

February 25, 2024

Rick was very courteous and kept me informed throughout the process. Rick should get a raise! More

by rob
Recommend Dealer
Yes
Employees Worked With
Rick
Feb 26, 2024 -

Lou Fusz Ford responded

We're happy to hear that Rick was able to take care of you! Thank you for the review!

February 23, 2024

Smooth. Waited for service in the waiting area. They were quick and efficient. Did what they said and did a thorough job. More

by todd46
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Feb 26, 2024 -

Lou Fusz Ford responded

We're happy to hear that our service department provided you with a quick and easy experience! Thank you for the review!

February 23, 2024

See above Finished service in a timely fashion, explained future service needs, very professional. Excellent More

by drteasd
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Feb 26, 2024 -

Lou Fusz Ford responded

We're happy that our service department was able to take care of your needs!

February 22, 2024

Kept me apprised of what was going on. Very professional to deal with yes Hi More

by Ske214
Recommend Dealer
Yes
Employees Worked With
Jaclyn?
Feb 23, 2024 -

Lou Fusz Ford responded

Thank you for the review!

February 18, 2024

Comprehensive service Great communication Truck ran silently when fixed! Valet service is difference maker Like points system More

by Scudieri
Recommend Dealer
Yes
Employees Worked With
Brandon!
Feb 19, 2024 -

Lou Fusz Ford responded

We're happy that our service staff was able to take care of your needs! Thank you for the review!

February 18, 2024

You charged me to add Freon when I have a warranty. You said no leaks found. The only reason to charge ac is if it's low. Charge = low or leak. More

by Kyle@fullcareinc.com
Recommend Dealer
No
February 17, 2024

Excellent service writer and employees. Very Clean waiting area. Prompt service with limited wait time. More

by meyerzoo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Feb 19, 2024 -

Lou Fusz Ford responded

We're happy to hear that your service experience with us was an excellent one!

February 16, 2024

Great communication and appreciated how quickly we were able to make an appointment and have everything completed. More

by vbreckle
Recommend Dealer
Yes
Employees Worked With
Brad
Feb 16, 2024 -

vbreckle responded

Thank you for getting us in and the prompt and courteous communication.

Feb 19, 2024 -

Lou Fusz Ford responded

Thank you for the kind words! We're happy that we were able to take care of your needs!