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Lou Fusz Ford - Service Center

Chesterfield, MO

4.6
1,612 Reviews

1,612 Reviews of Lou Fusz Ford - Service Center

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February 16, 2024

Good service. Good communication. Good explanations of all of the services being rendered as part of the 90,000 tune-up More

by Jim
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Feb 19, 2024 -

Lou Fusz Ford responded

We're happy that our service department was able to provide you with a good experience! Thank you for choosing us!

February 16, 2024

Great Everything was done as promised. Always feel like my business is important to them More

by jlaytham3
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Feb 19, 2024 -

Lou Fusz Ford responded

Your business is very important to us! We appreciate you as a customer and we're thrilled that we were able to provide you with a great experience!

February 16, 2024

Rick did a great job explaining the repair and working with me to get it completed. More

by jonperkins
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Feb 19, 2024 -

Lou Fusz Ford responded

We're happy to hear that Rick was able to provide you with a great experience!

February 15, 2024

Rick is always great to work with. Explains everything well and was very timely Rick is great to work with More

by Scottsussman1
Recommend Dealer
Yes
Employees Worked With
Rick
Feb 16, 2024 -

Lou Fusz Ford responded

We're happy to hear that Rick was able to take care of you! Thank you for the review!

February 15, 2024

I love Lou Fusz for my service work. The staff is wonderful and so friendly and they take great care of my car. Am so appreciative. More

by DLM
Recommend Dealer
Yes
Employees Worked With
Brad
Feb 16, 2024 -

Lou Fusz Ford responded

We appreciate you as a customer! Thank you for the kind words!

February 13, 2024

Great work and great people! Always speedy service, in and out quick. Great parts dept More

by Ssggfritts
Recommend Dealer
Yes
Employees Worked With
Rick Dana Steve Decker
Feb 13, 2024 -

Lou Fusz Ford responded

We're happy to hear that our service department has always provided a great experience for you!

February 13, 2024

He went above and beyond my expectations He was time polite, and on top of things he kept me informed More

by Dcross8406
Recommend Dealer
Yes
Employees Worked With
Brad
Feb 16, 2024 -

Lou Fusz Ford responded

We're happy to hear that our service department was able to go above and beyond for you!

February 12, 2024

Professional, honest, easy to get ahold of, great customer service! The valet service is top notch!! More

by rrcaputa
Recommend Dealer
Yes
Employees Worked With
Brian Nolls and Brandon
Feb 13, 2024 -

Lou Fusz Ford responded

We're thrilled to hear that our service department was able to provide a top-notch experience!

February 09, 2024

I a good service My experiencewith brian was very good Excellent keep up the good work More

by Cjanderson7
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 13, 2024 -

Lou Fusz Ford responded

We're happy to hear that Brian was able to take care of you!

February 08, 2024

Agreed to perform service while in the shop for recall but they neglected to add it to the service ticket. More

by Dvh7d
Recommend Dealer
No