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1,612 Reviews of Lou Fusz Ford - Service Center
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January 15, 2024
Always easy to schedule and to work with Always easy to schedule and to work with. I bring multiple cars there and appreciate the service schedule and to work with. I bring multiple cars there and appreciate the service More
by lmfindley
Verified CustomerEmployees Worked With
Brad and Rick - they are all nice to work with
January 15, 2024
First off the valet service is the outstanding. Also, I booked service thinking it was a door latch recall. Instead it was an extended warranty. The rep explained it without making me feel like am Also, I booked service thinking it was a door latch recall. Instead it was an extended warranty. The rep explained it without making me feel like am idiot which he could have done. The service reps have always been great to work with. More
by dancoombes
Employees Worked With
Don't remember... maybe Brian? Started with a B
January 15, 2024
The first time I called they told me they weren't taking apps, fcfs and I would have to pay for courtesy car $40 daily even though it was warranty work. I called back a month later and was able to make appt apps, fcfs and I would have to pay for courtesy car $40 daily even though it was warranty work. I called back a month later and was able to make appt and get a car, but my service tech wasn't knowledgeable or played dumb with the tsb on my issue. I brought the tsb up to him and he said this is just the first step. Other dealerships are taking further measures to rectify this issue and they seem to try to do the minimum. More
by kgrant01
January 15, 2024
Quick and convenient. It was an admission so it didn't take long. Under an hour. I've been dealing with Jaclyn with both of my vehicle. She is awesome. It was an admission so it didn't take long. Under an hour. I've been dealing with Jaclyn with both of my vehicle. She is awesome. More
by nwg3993
Employees Worked With
Jaclyn
