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Lou Fusz Ford - Service Center

Chesterfield, MO

4.6
1,612 Reviews
Call Service Center (636) 238-5919

1,612 Reviews of Lou Fusz Ford - Service Center

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January 13, 2024

efficient and to the point ! Fast efficient and easy going and friendly! Clean area great work More

by Alo
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jan 15, 2024 -

Lou Fusz Ford responded

Our service department is always looking to provide fast and efficient service and we're happy to hear that your experience was just that! We appreciate your review and we look forward to seeing you again in the future!

January 13, 2024

Car was ready on time as promised. Not difficult to get an appointment. Good service More

by catman5454
Recommend Dealer
Yes
Employees Worked With
A lady. Don't remember her name.
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Jan 13, 2024 -

catman5454 responded

Definitely use the service department again.

Jan 16, 2024 -

Lou Fusz Ford responded

Thank you for your kind words! We look forward to seeing you again in the future!

January 13, 2024

He was very kind and very helpful. Rick is a very kind and helpful person. He always goes out of his way to make sure I am satisfied and my car is safe. I highly recommend Rick. More

by lisawille
Recommend Dealer
Yes
Employees Worked With
Rick
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Jan 15, 2024 -

Lou Fusz Ford responded

We're very happy to hear about your experience with Rick. We appreciate you as a customer, and we look forward to seeing you again soon!

January 13, 2024

I purchased 3 cars on the visit as a direct result of having such a wonderful experience. My intention was one vehicle. More

by danryan1951
Recommend Dealer
Yes
Employees Worked With
John stahl
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Jan 13, 2024 -

danryan1951 responded

My experience exceeded all expectations. It became a team approach with Chris the sales manager, along with finance and John Stahl the sales representative. The process was so straightforward working in tandem with the previous mentioned Lou Fusz team that helped to achieve my targeted objectives. With that I decided to trade in two more cars. It’s worth noting that my past experience with both sales and service was the driver for me going back to the dealership. I highly recommend this Lou Fusz dealership. Five stars for sales, finance and service.

Jan 15, 2024 -

Lou Fusz Ford responded

We are very happy to hear that we exceeded your expectations. Our staff is always willing to go above and beyond when it comes to our customers. We appreciate you and we thank you for choosing Lou Fusz Ford!

January 13, 2024

Brandon always works with me and understands my situation. I won't go anywhere else but to your dealership! More

by springlady969
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jan 15, 2024 -

Lou Fusz Ford responded

We're happy to hear about your experience with Brandon! We appreciate your loyalty and we thank you for choosing Lou Fusz Ford!

January 13, 2024

Always AWESOME Brandon gets us in at a great time. Gets us service and gets us out the door seamlessly More

by LON.AYLSWORTH
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jan 16, 2024 -

Lou Fusz Ford responded

We're happy to hear about your experience with Brandon! We hope to see you again soon!

January 13, 2024

They are prompt when I get there. They keep me informed. I ask questions and Brad had the answers. More

by Suzykute
Recommend Dealer
Yes
Employees Worked With
Brad Middendorf
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Jan 16, 2024 -

Lou Fusz Ford responded

Our service staff here at Lou Fusz Ford are very professional and knowledgeable. We are thrilled to hear that they met your expectations! We hope to see you soon!

January 13, 2024

Set It was awesome awesomeness Great great great The best best best Really great service More

by brian.noles
Recommend Dealer
Yes
Employees Worked With
Brian
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Jan 15, 2024 -

Lou Fusz Ford responded

We're thrilled to hear about your service experience with us, Brian! We look forward to seeing you again soon!

January 13, 2024

Quick. Good communication. Clear expectations No No No No No No No No No No More

by paullsykes
Recommend Dealer
Yes
Employees Worked With
Jackie
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Jan 16, 2024 -

Lou Fusz Ford responded

Thank you for the review!

January 13, 2024

I don't like the fact that you charged me $200. two weeks ago only to find out what was wrong with the car, I had the work done. They told me that if the check engine light came on, it would need a More

by sherhig
Recommend Dealer
No
Employees Worked With
Maybe Brad
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