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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,610 Reviews

2,610 Reviews of Lou Fusz Kia - Service Center

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June 04, 2022

Lou Fusz Kia has a great service team and department. That's why I keep coming back even when I could go somewhere closer to home. More

by HIJEAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody
Jun 06, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

June 03, 2022

Professional body work courteous service nice paint match to the original paint job to detail. More

by owhiteside61
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

June 03, 2022

Went in for an oil change. I was helped immediately and everyone there was super friendly. I waited and had free coke while I was there :) More

by russell_traci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not sure
Jun 06, 2022 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer and we hope to see you again!

June 03, 2022

From the salesman, Josh, to the service department, could not ask for better service. The service department was polite, knowledgeable and got me in and out in a timely matter. More

by carpediem8060@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole Medsker
Jun 06, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 03, 2022

This dealership is outstanding every time I come in for service. They greet me with a smile quickly and efficiently. They give me an accurate waiting time and come to get me personally when the work is don More

by bblumoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer and we hope to see you again!

June 02, 2022

Car still has the same problem. It stopped again and is not working. Called Zack Lentz Assistant Service Manager and the car was towed there today. I’m not a happy driver. I paid More

by EARTJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zack Lentz
Jun 02, 2022 -

Lou Fusz Kia responded

Hello, I am sorry you are not a happy driver. It is our #1 interest to have happy drivers. If this is something related to the previous repair, Lou Fusz will 100% take responsibility off all charges. As explained your last visit we had to correct work done at a different repair facility. You had coils and plugs installed incorrectly, we had to start with the obvious. If you would like to chat via phone, please feel free to reach out. With Respect, Andy Stumm 314-595-2940

June 01, 2022

I always get great service from this location and will keep coming back. Thanks Nikki!!! More

by SHANE054
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki P
Jun 03, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

May 31, 2022

Great service, I have had all good experiences. They have always been fast and efficient. More

by MORGANJAREE06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

May 31, 2022

The staff is always very friendly and helpful. Their waiting area is clean and open. More

by wpatterson99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
May 31, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

May 30, 2022

Easy to book service appointments. Always on time with those appointments and space to wait in is very accommodating. Staff are friendly and helpful. More

by tcordia20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
May 31, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

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