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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,583 Reviews

2,583 Reviews of Lou Fusz Kia - Service Center

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May 09, 2022

As always a great experience. The service department is the main reason I bring in my vehicles for service here. More

by INTERLEAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci
May 11, 2022 -

Lou Fusz Kia responded

We are happy you chose our store and we look forward to seeing you again!

May 08, 2022

The staff is always welcoming and goes above and beyond to assure proper care is given. More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack
May 09, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you in our store and we look forward to seeing you again soon!

May 07, 2022

Great dealership for repairs. They took longer than expected, but they made it up to me by fully detailing my car. More

by rishabh.vishu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Oto
May 09, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again!

May 07, 2022

I have never had such good service until I met Zach the service manager ,he went out of his way to help me when when I had to have my car towed to Napleton‘s because that is the closest Kia dealer how ever More

by chiodini64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
May 09, 2022 -

Lou Fusz Kia responded

Thank you for your kind words about our dealership and staff. We look forward to seeing you again!

May 06, 2022

Thank you for the excellent service on my Buick Envision to replace my driver side mirror & housing unit on May 5, 2022. Everyone in the office who passed by me acknowledge me & asked me if I needed help. More

by divajagld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There were several guys who acknowledge me but I didn't get their names. Kudos to the entire collision staff, Amanda Otten
May 09, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you in our store and we look forward to seeing you again soon!

May 06, 2022

Everyone is very attentive to the customers needs. They always seem to get your car in and out as quickly as possible. Very friendly service. More

by andykleinheider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
May 09, 2022 -

Lou Fusz Kia responded

Thank you for your kind words about our dealership and staff. We look forward to seeing you again!

May 05, 2022

They are always so nice and polite and helpful every time I go in there. My experience with Lou Fusz have been great from the time I bought my car and now with all of my service. LOVE THEM More

by jennmac8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Lou Fusz Kia responded

Thank you so much for taking the time to leave us a kind review. We appreciate you choosing our store and we look forward to seeing you again in the future!

May 04, 2022

My Cadenza is our 4th Kia from Lou Fusz. Super sales and service staff and know many by name. I trust what is needed for my car. More

by victor.baruzzini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole Medsker
May 06, 2022 -

Lou Fusz Kia responded

We are happy to serve you in our store and we look forward to serving you again! Thank you for taking the time to leave us a review!

May 04, 2022

The work done on the car was good but the customer service rep wasn't too friendly. He basically was rude about a couple situations that arose on the multi-point inspection. It seemed as though my son More

by mattdeimeke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
May 06, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review and bringing this to our attention.

May 04, 2022

Listen I am very selective about who I choose for the maintenance of my vehicle….And Lou Fusz always exceeds my expectations ….simply excellent customer service More

by Edward R Conner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Roemersberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody, Macey Oates
May 06, 2022 -

Lou Fusz Kia responded

Thank you for choosing our store! We appreciate you as our customer and we look forward to seeing you again!

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