2,616 Reviews of Lou Fusz Kia - Service Center
Fast, thorough and courteous. As always, the staff is friendly and thorough. We always review the maintenance history before proceeding with the work, so no unnecessary work is pe As always, the staff is friendly and thorough. We always review the maintenance history before proceeding with the work, so no unnecessary work is performed or duplicated, but we also don't miss what is critical for good performance. For service schedules that are extensive, the service manager has discussed how certain items can be relocated to a different service cycle in order to spread cost over time, again of course in keeping with proper maintenance. I really appreciate that. And wait time for completion of service is always very reasonable. I've never been disappointed with the time it takes to get service. And of course the quality of work is excellent. Bottom line, they do a great job at the Lou Fusz Kia service department. More
service Great service dept. always going out of their way to help and work with people on short notice others should take note and go by their standard across Great service dept. always going out of their way to help and work with people on short notice others should take note and go by their standard across the Fusz network they act like the customers are people More
Quick service for MO State Inspection Lou Fusz did a great job of scheduling the service for my MO State Inspection. As an added bonus, it was so nice to have my car washed and vacuumed. Lou Fusz did a great job of scheduling the service for my MO State Inspection. As an added bonus, it was so nice to have my car washed and vacuumed. More
Best in class service It's always a great experience getting my car serviced by the Lou Fusz Kia team in Creve Coeur. Fast and friendly. Thank you for doing such a great jo It's always a great experience getting my car serviced by the Lou Fusz Kia team in Creve Coeur. Fast and friendly. Thank you for doing such a great job! More
AWESOME is why I keep returning. I've been coming to this service center for 12 yrs and it is still the same ... AWESOME! AWESOME! is why I keep returning. I've been coming to this service center for 12 yrs and it is still the same ... AWESOME! AWESOME! More
Professional and service oriented - all the people in the collision center provide a great service and were very professional in dealing with me. Eric Meyer and Sam Did a great job k - all the people in the collision center provide a great service and were very professional in dealing with me. Eric Meyer and Sam Did a great job keeping me informed on the status of my car More
Awesome Service Center From the new drive up to the awesome waiting room at the Lou Fusz Kia Creve Coeur is excellent. The best, though, is Zack - he remembers me, knows hoe From the new drive up to the awesome waiting room at the Lou Fusz Kia Creve Coeur is excellent. The best, though, is Zack - he remembers me, knows hoe much I love my Kia Niro, keeps me informed and service completed on time. The team took care of the safety recall and a few other items, and I drove away a very happy customer. Thank you!! More
As always great service I appreciate the service agents. They have been taking care of me since 2006. They always rate a 6 stars with Me. If I can’t get a ride to or from I appreciate the service agents. They have been taking care of me since 2006. They always rate a 6 stars with Me. If I can’t get a ride to or from they will come pick me up. It’s a bonus with me! More
Great service I wrecked my car and the team over there was a pleasure to work with. They always followed up on the status and kept me informed about what was being I wrecked my car and the team over there was a pleasure to work with. They always followed up on the status and kept me informed about what was being done to the car. More
Awesome from start to finish! The service writer Andy Stumm was fantastic! He arranged for me to have a ride to and from work that day and made sure to keep me informed throughout The service writer Andy Stumm was fantastic! He arranged for me to have a ride to and from work that day and made sure to keep me informed throughout the day when my vehicle was finished and when the young man picking me up was on his way. My vehicle was cleaned both inside and out when I picked it up and parked right out front so I didn't have to go on an endless search to find it. Lou Fusz Kia is great and I ALWAYS recommend them to friends and family. More