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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,578 Reviews

2,578 Reviews of Lou Fusz Kia - Service Center

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April 18, 2025

I got an appointment within 48 hours of requesting. Service advisor Jeffrey made sure he understood what I needed in a professional and customer-oriented manner. The work that was done solved my proble More

by davidbraun64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Turner
Apr 21, 2025 -

Lou Fusz Kia responded

We're glad that Jeffrey was able to take care of you!

April 18, 2025

I went to Telle Tire for a slow leak, just to get it patched, and they tried to tell me all 4 of my tires were severely dry-rotted and I needed to pay them over $600 for a new set of tires. I didn't tru More

by nat.clemons393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager of Service Center
April 17, 2025

Very friendly staff, Received our Service in a timely minor the car was clean a our Service person was Jeffrey Turner More

by charlesandmary2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Turner
Apr 21, 2025 -

Lou Fusz Kia responded

Glad to hear that Jeffrey took care of you!

April 17, 2025

Courtesy, efficiency and efficacy of the service is what I expect from Dealer and I found it in Lou FUSZ Kia More

by seleniab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 21, 2025 -

Lou Fusz Kia responded

We're glad that we were able to exceed your expectations!

April 16, 2025

Was able to get in and out early and still make it to work. Very happy service More

by teamwebster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
Apr 21, 2025 -

Lou Fusz Kia responded

Thank you for the kind words!

April 16, 2025

I was very happy with the quick service and the process was very easy. Thank you More

by teamwebster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi
Apr 21, 2025 -

Lou Fusz Kia responded

Thank you for choosing Lou Fusz!

April 15, 2025

Clean and great waiting area. Helpful service representatives in the service department. They were accommodating More

by turnerpeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy
Apr 21, 2025 -

Lou Fusz Kia responded

We're glad you had a good service experience with us!

April 15, 2025

Stephen did an amazing job in assisting me in getting an oil change and what other services I needed as well More

by ddjohnson320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen pfleeger
Apr 21, 2025 -

Lou Fusz Kia responded

We're glad that Stephen was able to take care of you!

April 14, 2025

I only have positive feedback for this dealership! Jeffrey and all the staff are friendly and accomodating! I specially like the complimentary car wash after the service! More

by REY-M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Turner
Apr 21, 2025 -

Lou Fusz Kia responded

We're glad to hear that Jeffrey and the staff were able to take care of you!

April 13, 2025

All of the employees at Kia we’re very helpful and had great customer service More

by whittingtons4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Apr 14, 2025 -

Lou Fusz Kia responded

We're glad you were given great customer service from our staff!

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