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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,556 Reviews

2,556 Reviews of Lou Fusz Kia - Service Center

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June 09, 2023

I really appreciate how Josh listened to what I was experiencing with my car and was able to get it in to have it repaired. Great customer service thanks to Josh! More

by It's Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hough
Jun 19, 2023 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

June 09, 2023

As always service was awesomesauce! !! Everyone was friendly and it took less time than they said. Love Lou Fusz KIA More

by Karen Bringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 19, 2023 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

June 08, 2023

Nicky was very helpful and knowledgeable. She made an unpleasant moment much more tolerable. Great communication. More

by brucemaxey1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicky or Nicci. Warranty engine in optima
Jun 09, 2023 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

June 08, 2023

They were great, in and out quickly and professionally done. Brandi took my car and can over and checked with me on the issues they found, how much each would cost to address. More

by NWOLFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Hertweck Five stars.
Jun 09, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

June 08, 2023

The service staff was extremely professional and courteous. The service was completed much faster than I expected. More

by wcclaiborne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack in service writing
Jun 09, 2023 -

Lou Fusz Kia responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

June 08, 2023

Came to have anti-theft software upgrade. They couldn’t make it happen so they had to contact Kia to find out why & how to make it work. It’s been a week & have not heard when I need to bring More

by KAY.HAINES
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Jun 09, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

June 08, 2023

Everything was great and they did an amazing job with my car. Will be back for more. More

by CARDS91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Lentz
Jun 09, 2023 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

June 07, 2023

Every time I go to Lou Fusz Kia, it is a wonderful experience! I know that I can trust the people that are helping me. I am always greeted by the most friendly people and their waiting area is amazing More

by mstahlsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 07, 2023 -

Lou Fusz Kia responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

June 07, 2023

Nikki took amazing care of us. Great communication and service all around. We will definitely be returning! More

by amandasmith0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Jun 07, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

June 07, 2023

Great. Courtesy, and professional. Good experience. I would tell others for your good service. Thank you very much. More

by Tai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micci Pollard and William Harris
Jun 08, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

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