Lou Fusz Subaru St. Louis

Excellent service manager & department Brought my Outback in for an oil change & it's always done promptly. It's always a good experience at Lou Fusz Subaru. Brian is courteous & professi Brought my Outback in for an oil change & it's always done promptly. It's always a good experience at Lou Fusz Subaru. Brian is courteous & professional. The waiting area is always comfortable. I have been coming to them for 20 years and wouldn't go anywhere else. More

Car purchase Ray Clancy, Was just a great salesman. He was very knowledgeable about the car we bought. He worked very hard to get us a good deal. We left feeling Ray Clancy, Was just a great salesman. He was very knowledgeable about the car we bought. He worked very hard to get us a good deal. We left feeling happy and very satisfied. The dealership was highly recommended by a friend of my Janelle Carron who purchased a Forrester about 2 years ago. Thanks again Ray for your professionalism The Ellermann's More

Oil Change Scheduled oil change my Subaru Outback using the online system. Service was done on time and in a timely manner. Very easy dealership to work with. Scheduled oil change my Subaru Outback using the online system. Service was done on time and in a timely manner. Very easy dealership to work with. More

10k service I didn't have a long wait. I was comfortable in the waiting area. Everyone was friendly. My car was washed. Checking out was fast. I didn't have a long wait. I was comfortable in the waiting area. Everyone was friendly. My car was washed. Checking out was fast. More

Basic repair, rip off! Rip off! What a rip off and Brian was dishonest about the process. I was overcharged for poor service. I also called and left two messages prior to co Rip off! What a rip off and Brian was dishonest about the process. I was overcharged for poor service. I also called and left two messages prior to coming in and never got my call returned More

Lou Fusz to the rescue Wed my Check Engine lite came on along with the cruise lite that kept blinking. I was on 270 headed towards Olive. I pulled in to Weber, of course Wed my Check Engine lite came on along with the cruise lite that kept blinking. I was on 270 headed towards Olive. I pulled in to Weber, of course they couldn't do anything for me, they called Lou Fusz on Olive and sent me there. I called a friend who followed me to the destination. They took my car in immediately. Left them a number to call me and went with my friend to her home. In the meantime she took me to lunch to calm me down. How many times on commercials do you hear "If you check engine lite comes on, don't drive it?" Well that's what I was thinking and remembering. When I called Lou Fusz later they found the problem and told me what it would cost, I said "Fix it" and they did. Picked up my car at 245pm and went back to St. Charles. The staff was courteous, respectful and diligent. I wont waste my time going somewhere else to have repairs done on my Subaru. More

Brian Eaton Makes Lou Fusz Subaru Great! Once again Brian Eaton provided professional, courteous, and outstanding service during my latest visit to the Lou Fusz service department. I take my Once again Brian Eaton provided professional, courteous, and outstanding service during my latest visit to the Lou Fusz service department. I take my two Subarus only to Lou Fusz and I even had my son take his Subaru from Kentucky to Lou Fusz because I am so pleased with Brian's excellent care. My latest trip went very smooth because Brian gave his trademark professional attention to every detail, communicated exactly what was needed to fix our issue, and made sure that he took care of everything I needed. I am already planning on buying my next Subaru from Lou Fusz and it's because of Brian. If you want the best care for your car, Brian and the service team at Lou Fusz can't be beat. More

Amazing service! Brian Eaton and the team at Lou Fusz Subaru offered stellar customer service to repair an issue another Subaru dealer caused. Brian kept me informed Brian Eaton and the team at Lou Fusz Subaru offered stellar customer service to repair an issue another Subaru dealer caused. Brian kept me informed of what was going on with the repair and worked to get my Subaru back to me as soon as possible. More

Exceptional purchasing experience I had an exceptional experience purchasing my first ever Subaru. Christopher Smith gave me his full attention and answered what must have seemed like I had an exceptional experience purchasing my first ever Subaru. Christopher Smith gave me his full attention and answered what must have seemed like a hundred of my questions. There was no pressure or pushy sales techniques, just honest information. I highly recommend both Christopher and the Lou Fusz Subaru dealership. More

I always go Lou Fusz as long as Mr. Brian Eaton works there. He has knowledge about Subaru and also honest. I feel confident about the car after got serviced by him. He has knowledge about Subaru and also honest. I feel confident about the car after got serviced by him. More