Lou Fusz Subaru St. Louis

Service Review - Wonderful Brian Eaton is a wonderful Service Advisor and I schedule my appointments when he is available. He met me at my vehicle, explained the length of time Brian Eaton is a wonderful Service Advisor and I schedule my appointments when he is available. He met me at my vehicle, explained the length of time for the service, and then showed me to the very nice waiting room at the new dealership. Brian kept me informed of any delays. I do not mind driving over from Illinois when I know Brian is working. This will be the dealership I return to for my next Subaru. More

Mr. Gomez truly professional And after spending 20 years in the luxury business I know service mr. Gomez an outstanding asset to this company these are in my business for the seco And after spending 20 years in the luxury business I know service mr. Gomez an outstanding asset to this company these are in my business for the second time More

Service review Brian Eaton and team always do an amazing job, are easy to work and communicate with, and always answer all my questions! Stress and hassle free! Brian Eaton and team always do an amazing job, are easy to work and communicate with, and always answer all my questions! Stress and hassle free! More

Great Customer Service! Dominic Jarrett did an amazing job of helping me with my purchase! I genuinely felt that he was concerned about means he presented my options, not as Dominic Jarrett did an amazing job of helping me with my purchase! I genuinely felt that he was concerned about means he presented my options, not as a salesman, but as though he cared. I'll remember him when I'm ready to purchase again! More

1st Oil Change Went in for my first oil change on my 2018 WRX. I was met in the service department by Brian Eaton who checked me in and showed me to the waiting area Went in for my first oil change on my 2018 WRX. I was met in the service department by Brian Eaton who checked me in and showed me to the waiting area. While I was there, I had time for a short visit with my Sales rep Chuck Molloy. When service was completed, Brian advised me and showed me to my freshly washed car. Thanks Brian! More

Service review I always get good servive and that is why I always come back to Lou Fusz. John in the service dept is awesome. John usually takes care of any issues I always get good servive and that is why I always come back to Lou Fusz. John in the service dept is awesome. John usually takes care of any issues that I may have with kindness and concern for my safety and Chris Smith is totally the best sales person in the business. I went in for service on my 2013 Subaru and went home with a 2017 Subaru so he has to be good! More

Chuck Molloy was awesome Chuck was so helpful. He treated me with respect and educated me on all aspects of this car. Be sure to ask for Chuck when visit this dealership. Chuck was so helpful. He treated me with respect and educated me on all aspects of this car. Be sure to ask for Chuck when visit this dealership. More

New Subaru Impreza sedan and 1st time Subaru customer This 5'1" older lady was about to give up trying to find a car with a seat that adjusted to comfortably fit her and still allow me to reach the pedals This 5'1" older lady was about to give up trying to find a car with a seat that adjusted to comfortably fit her and still allow me to reach the pedals . I test drove several makes of vehicles before I tried a Subaru because I just was not familiar with the brand. I saw Christopher's bio on the Lou Fusz Subaru website which listed him as being a certified sales rep. I test drove several models, all of which "fit" me but one in particular knocked my socks off and was the one I wanted. The car I was replacing was 15 years old so I was a little behind on current technology. Christopher was patient, thoroughly explained all of the great features on the car and made me feel confident in my ability to get myself up to speed in no time. Both Christopher, Joe in finance and John, who is in management, made me feel like we were special and they had all the time in the world to answer my and my husband's numerous questions. I really hated to say good by to my old car but I think I am going to love my new car. I would highly recommend Christopher and Joe to anyone looking to buy a Subaru. Also, received good follow up from Christopher after the purchase. More

New Subaru Outback Chuck was fantastic and very knowledgeable. He explained everything is great detail. After a terrible experience at another Subaru dealership, he was Chuck was fantastic and very knowledgeable. He explained everything is great detail. After a terrible experience at another Subaru dealership, he was a breath of fresh air and more than made up for the other dealership’s unprofessionalism. More

excellent the sales staff are friendly but professional they want to help you find the vehicle you want and not push just to sell something the salesman stayed the sales staff are friendly but professional they want to help you find the vehicle you want and not push just to sell something the salesman stayed late for our convenience and it still felt like he had all the time for us the financial guy was pleasant and took time to help us More