Lou Fusz Subaru St. Louis

Perfection The service was done as promised within the period of time that I was promised my car would be ready . Brian Eaton was very thorough when he explaine The service was done as promised within the period of time that I was promised my car would be ready . Brian Eaton was very thorough when he explained the work that was going to be done. In and out without taking a bunch of my time. A Plus service More

2017 outback Overall a great experience. Was given more for my trade then expected. Jared showed me how to use the features before we left. He also called to follo Overall a great experience. Was given more for my trade then expected. Jared showed me how to use the features before we left. He also called to follow up. More

Bought new car from Hunter Great sales experience Hunter was great and knew how to get us the Subaru we wanted. John and Vicki helped immensely also. Great team to work with! I Great sales experience Hunter was great and knew how to get us the Subaru we wanted. John and Vicki helped immensely also. Great team to work with! I would buy another Subaru from them. Drove 4 hours to try their dealership. I wouldn't go anywhere else. They understood what I was looking for and got me in the road in record time. More

Friendly and Helpful Went in looking for my first new car. Everyone was very friendly and willing to answer any questions I had. Since I was considering many different car Went in looking for my first new car. Everyone was very friendly and willing to answer any questions I had. Since I was considering many different cars, Hunter Jackson explained the main differences between the Subaru Impreza and the other vehicles I was looking at. Both Hunter and Ray Clancy assisted me in buying the Impreza. Overall, a good experience. Even the paperwork for buying and titling my new Impreza went well. More

New building, new experience Senior service advisor Brian Eaton set the positive tone by offering a loaner car, reminding me the 60,000 mile service could be 5+ hours. Loaner brou Senior service advisor Brian Eaton set the positive tone by offering a loaner car, reminding me the 60,000 mile service could be 5+ hours. Loaner brought in and paperwork handled efficiently and I was off to work when I thought I'd be on the Metro Bus. Brian phoned to say service tech recommended installing a new battery and called again when the car was ready for pick up. Next day picked up car and enrolled in new Lou Fusz points program as my previously earned points had expired after eight years. The check out process was quick, professional and efficient. Best service experience at Lou Fusz Subaru ever! More

Subaru Service Wins Again This is my fourth Subaru, and this experience was the best so far. Chuck Moloy was not only knowledgeable and helpful but respectful of my needs as a This is my fourth Subaru, and this experience was the best so far. Chuck Moloy was not only knowledgeable and helpful but respectful of my needs as a buyer. Lou Fusz earned my business. More

Awesome Sales Rep! Ray Clancy was a joy to work with. He was friendly and knowledgeable. Past car buying experiences have not been so pleasant and this time, it was di Ray Clancy was a joy to work with. He was friendly and knowledgeable. Past car buying experiences have not been so pleasant and this time, it was different due to Ray. It was a pleasure working with him and he is a gem! Thanks to all the friendly people including Rick who helped us with the financing. More

DO NOT BUY A CAR FROM LOU FUSZ!!! I gave a $1,000 check for a Subaru Outback that Lou Fusz did not have. I was told that I was not obligated to buy this car if I did not like it. Aft I gave a $1,000 check for a Subaru Outback that Lou Fusz did not have. I was told that I was not obligated to buy this car if I did not like it. After I drove it I decided that I did not want to buy it. I asked several times about my deposit check and I was told "Don't worry about it, we won't cash it". Then a week later I checked my bank account and they had cashed it!!! I called the salesman and he said that it was some sort of mistake and that he would look into it....I never heard from him. I called many, many times to the finance department and was also told that they would "look into it" and call me back. They NEVER CALLED ME BACK!!!! It has been over a month and still NO REFUND!!!! I AM FURIOUS!!! They lost a sale because I went to another dealership and purchased a more expensive Subaru. More