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Lou Fusz Subaru St. Louis
Creve Coeur, MO
1,389 Reviews
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July 13, 2017
Great Car Purchase Experience I am so glad that I chose Lou Fusz to make a recent 2017 Subaru Impreza purchase. Kyle Wohlschlaeger was my Sales Consultant and he made the whole ex I am so glad that I chose Lou Fusz to make a recent 2017 Subaru Impreza purchase. Kyle Wohlschlaeger was my Sales Consultant and he made the whole experience from test drive to leaving the showroom with my new vehicle exceptionally easier. The employees we interacted with were so friendly and leaving the showroom left us feeling as if we just visited with family and friends. Would recommend Kyle highly as the Salesman to ask for and Lou Fusz Subaru as the Dealership to go to! Keep up the great work! More
by cban
Employees Worked With
Stephanie Stinebaker, Rick Summerfield, Kyle Wohlschlaeger
July 11, 2017
DO NOT BUY A CAR FROM LOU FUSZ!!! I gave a $1,000 check for a Subaru Outback that Lou Fusz did not have. I was told that I was not obligated to buy this car if I did not like it. Aft I gave a $1,000 check for a Subaru Outback that Lou Fusz did not have. I was told that I was not obligated to buy this car if I did not like it. After I drove it I decided that I did not want to buy it. I asked several times about my deposit check and I was told "Don't worry about it, we won't cash it". Then a week later I checked my bank account and they had cashed it!!! I called the salesman and he said that it was some sort of mistake and that he would look into it....I never heard from him. I called many, many times to the finance department and was also told that they would "look into it" and call me back. They NEVER CALLED ME BACK!!!! It has been over a month and still NO REFUND!!!! I AM FURIOUS!!! They lost a sale because I went to another dealership and purchased a more expensive Subaru. More
by FN
Employees Worked With
Jared McDonough
July 03, 2017
Service with a smile and then some My current car is the second one I purchased from Lou Fusz. Beyond that fact that Subarus are just plain awesome, the service I receive from the servi My current car is the second one I purchased from Lou Fusz. Beyond that fact that Subarus are just plain awesome, the service I receive from the service department is top notch. In particular, Brain Eaton has helped me for more than 10 years with any and every service issue I've had with my cars; these are 95+% routine maintenance. A big reason I bought my second car from this location was the service department, and notably, Brian Eaton. The dealership as a whole is well informed about their cars and services. And in case it's not clear already, the service department knows their stuff. They can even decipher my failed attempts at making weird car noises (when that happens once in a thousand blue moons). Keep up the excellent work, team! More
by S. Graf
Employees Worked With
Brian Eaton
July 03, 2017
Car shopping experience My overall experience with Lou Fusz was very good. Dominic Jarrett was very helpful; no pressure or push to buy anything; and the finance aspects wen My overall experience with Lou Fusz was very good. Dominic Jarrett was very helpful; no pressure or push to buy anything; and the finance aspects went equally well. Very satisfied with the attention and help throughout the process. More
by Bob C.
Employees Worked With
Dominic Jarrett
July 02, 2017
I had a very good experience. I have dealt with Lou Fusz Subaru for many years and never been disappointed. I have bought my last three Subarus there and had all of them serviced r I have dealt with Lou Fusz Subaru for many years and never been disappointed. I have bought my last three Subarus there and had all of them serviced regularly. Brian is always very helpful. In this case I was happy to have a loaner car, since I had to leave mine for most of the day. Your new facility is very nice. More
by Me
Employees Worked With
Brian Eaton
June 30, 2017
Went the Extra Step! We purchased a used vehicle and were VERY pleased with the personal service. We would recommend the dealership for a new or used vehicle!! Great work We purchased a used vehicle and were VERY pleased with the personal service. We would recommend the dealership for a new or used vehicle!! Great work Jared and Kacie!! The Furchs More
by Furch
Employees Worked With
Kacie Gray, Jared McDonough
June 30, 2017
"Happy Leasers" We were leasing 2014 Subaru Outback and had planned on purchasing it. When we came in to meet with Christopher Smith, we were pleased to hear about th We were leasing 2014 Subaru Outback and had planned on purchasing it. When we came in to meet with Christopher Smith, we were pleased to hear about the new changes with the 2017 outback. We would up leasing again and could not be more thrilled with our new car. We found Chris to be very helpful and easy to work with. Our kids even had fun making hot chocolate and watching tv in the lounge area. All in all the dealership was a great experience! More
by jsuydam
Employees Worked With
Christopher Smith (#subarusmith)
June 29, 2017
Windshield broken I had a small crack on my windshield that suddenly spread out. The CarPass would not cover it but Brian was able to work through somehow resolving it. I had a small crack on my windshield that suddenly spread out. The CarPass would not cover it but Brian was able to work through somehow resolving it. Great help ! More
by Fabio Assis
Employees Worked With
Brian Eaton
June 26, 2017
Service Brian and the service team are excellent. Always courteous, efficient and professional. They have kept my Outback serviced since I purchased it in Ma Brian and the service team are excellent. Always courteous, efficient and professional. They have kept my Outback serviced since I purchased it in May 2015. I am very particular and detailed minded. I'm confident that Brian and his team have and will continue to keep my vehicle in top notch condition. More
by Teresa
Employees Worked With
Christopher Smith (#subarusmith), Brian Eaton
June 22, 2017
Subaru crosstrek Ray was a great salesman he was very friendly and he never made me feel pressured to make a decision. He was very informative and and made the whole p Ray was a great salesman he was very friendly and he never made me feel pressured to make a decision. He was very informative and and made the whole process easy and stress free! I would definitely recommend him! Love my new car! More
by Sgerosa203
Employees Worked With
Ray Clancy
