Lou Fusz Subaru St. Louis
Creve Coeur, MO
Filter Reviews by Keyword
By Type
Showing 1,389 reviews
First Class Buying Experience. From the first time I walked into the dealership to when I bought my new Forester, my experience was nothing but positive. Kyle W. and I had correspon From the first time I walked into the dealership to when I bought my new Forester, my experience was nothing but positive. Kyle W. and I had corresponded via text prior to my visit. I had expressed my desire to make the process as quick and seamless as possible. Having bought several cars in my adult life, I expected the worst: Hassle, Haggling and Delay. My experience was exactly the opposite. I was treated professionally and courteously; and Kyle, his sales manager, finance manager and the rest of the team at the dealership made me feel like my time was as valuable as theirs. We were able to settle on a great price for my new Forester and a great price for my trade-in. The deal was done in a surprisingly short amount of time and I was on my way. I couldn't ask for anything more. More
Sons first car The easiest buying experience that I have had ! Dominic Jarrett was very helpful and made my son's buying his first car a breeze! Thanks The easiest buying experience that I have had ! Dominic Jarrett was very helpful and made my son's buying his first car a breeze! Thanks More
Thanks to Shelby Parker I drove my last car for 17 years. Been awhile since I have had a dealer service. Well done!! Ready for me when I arrived. Coffee and fruit and a comfo I drove my last car for 17 years. Been awhile since I have had a dealer service. Well done!! Ready for me when I arrived. Coffee and fruit and a comfortable lounge area with TV. Best part was learning a bit more about my Carpass service. Had 2 dinks in my windshield from a road trip. My service gentleman told me it was covered and gave me the name of the place to get it fixed and a card with the info. Thanks so much!! For the "Car Spa" experience😊 More
Great service and great people. This is our first Subaru and so far it is the best car that I have owned. We currently took a 2500 mile trip through the south east and through the mo This is our first Subaru and so far it is the best car that I have owned. We currently took a 2500 mile trip through the south east and through the mountain state and our gas mileage was outstanding (31.8) overall. The ride of our Outback was fantastic and the safety features is outstanding From the beginning our salesman (Ray Clancy) and our service advisor(Brian Eaton) have done a wonderful job of making us feel comfortable with the new car and keeping it running outstanding. Keep up the great work and thank you. More
Experience purchase new auto from Lou Fusz Subaru Hunter Jackson, the young man who was my salesperson, provided outstanding service, finding ways to clear up problems which I had accidentally created Hunter Jackson, the young man who was my salesperson, provided outstanding service, finding ways to clear up problems which I had accidentally created for myself, and demonstrated sales ability way beyond his years. He also provided excellent knowledge and teaching ability in all the new systems which were on this new auto, and which I had never encountered before. Also, I dealt with a young lady named Kaci, regarding the financing (which I had not done for several years) and she displayed both knowledge and patience in getting everything in order. More
Great Crew! The crew at Lou Fuzs was very professional. Stephanie answered all my questions and had the car waiting for me when I arrived. Chuck Molloy took over The crew at Lou Fuzs was very professional. Stephanie answered all my questions and had the car waiting for me when I arrived. Chuck Molloy took over and showed me everything about the car and made my experience the best that it could be. He went above and beyond helping me buy a car! They were a great crew to work with and I would highly recommend Lou Fuzs. More
Excellent staff and customer service!!! The staff is excellent. Everyone was very friendly and helpful. Chuck is amazing. He helped me choose the type of vehicle by listening to the needs I The staff is excellent. Everyone was very friendly and helpful. Chuck is amazing. He helped me choose the type of vehicle by listening to the needs I had in a vehicle. He then answered all of my questions and showed me everything I needed to know about the Outback. He made me feel very comfortable. I enjoyed working with him and look forward to seeing him when I return for service. I think that Brain in the service department is excellent. He always listens to your concerns and helps find ways fix them. John in management also was wonderful. He listened to my concerns and helped make the purchase of my vehicle something I felt very good about. I'm so happy that I found such a great place to buy a car and look forward to returning there for maintenance of my new Outback!! More
Best ever car buying experience! I would definitely recommend Lou Fuzs Subaru for any one looking to by a car. Kyle Wohlschlaeger rates as one of the best salesman I have felt with. N I would definitely recommend Lou Fuzs Subaru for any one looking to by a car. Kyle Wohlschlaeger rates as one of the best salesman I have felt with. No sales pressure and I received a great deal on a new car! More
Wonderful service in timely manner! I got a flat tire on Sunday afternoon, in early Monday morning, I drove to Lou Fuze Subaru off the Lindbergh directly, Brian Eaton took my case, and r I got a flat tire on Sunday afternoon, in early Monday morning, I drove to Lou Fuze Subaru off the Lindbergh directly, Brian Eaton took my case, and replaced the tire for me in about an hour, I really appreciate it. More
Straight forward, no hassle new car purchase Purchase experience driven by very transparent efficient process. Chris Smith was friendly and responsive. Answered all questions promptly and thoroug Purchase experience driven by very transparent efficient process. Chris Smith was friendly and responsive. Answered all questions promptly and thoroughly. Went "over and above" expectations in new car delivery experience... More




