Lou Fusz Subaru St. Louis
Creve Coeur, MO
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Our Subaru Experience We arrived at the dealership interested but unfamiliar with the Subaru model. Ignacio Gomez was the salesman we dealt with. He was very informative a We arrived at the dealership interested but unfamiliar with the Subaru model. Ignacio Gomez was the salesman we dealt with. He was very informative and knowledgeable about the vehicle. He put us at ease in deciding to make such a large purchase. He was thorough in his explanations. His knowledge of the workings of the vehicle gave us confidence that we were making a solid decision. I appreciate working with him and would recommend him to others. More
Avoid Lou Fusz Subaru - St Louis Service Department After new car purchase....I trusted service department. After 6 months....I began to question if this was the right place to do business. After 1 ye After new car purchase....I trusted service department. After 6 months....I began to question if this was the right place to do business. After 1 year....I will never return. More
Great car and great experience! I worked with Christopher Smith at Lou Fusz Subaru - St. Louis. I met with Christopher and team for the first time, and within a 3-hour time period I I worked with Christopher Smith at Lou Fusz Subaru - St. Louis. I met with Christopher and team for the first time, and within a 3-hour time period I drove away in my brand new vehicle. The team was motivated to help me, with ZERO high-pressure sales tactics. My experience was very pleasant, and I left with exactly the car I wanted at a reasonable price. Christopher has been a pleasure to work with. More
'17 Subaru Outback We really appreciate the help and valuable advice Chuck provided. He saved us from making mistakes, and we got exactly what we wanted. The process cou We really appreciate the help and valuable advice Chuck provided. He saved us from making mistakes, and we got exactly what we wanted. The process couldn't have been better! We love our new Outback! Rick was pleasant and easy to work with on the finances. Thank you all so much! Keep up the good work!! When the time comes to buy our next car, there is no doubt that we'll come back to Lou Fusz. More
Great Job Car shopping and purchase professionally handled at each step. Appreciated the follow up and updates on progress. Especially appreciated the Christo Car shopping and purchase professionally handled at each step. Appreciated the follow up and updates on progress. Especially appreciated the Christopher's support during our purchase in the midst of freezing weather. More
Car buying made easy I called Lou Fusz on a Thursday searching for a 3.6 Outback. Stephanie Stinebaker told me they did not have any in their inventory but quickly found a I called Lou Fusz on a Thursday searching for a 3.6 Outback. Stephanie Stinebaker told me they did not have any in their inventory but quickly found a car that would be available on Saturday. Her quick responses were moat appreciated. We set an appointment with Christoher Smith who walked us through the transaction with detailed explanations about the car and our purchase. We could not have had a better experience. Chris was attentive, focused and extremely knowledgeable. Thank you to all at Lou Fusz! More
Love my new car!!! Christopher Smith was so calm and informative!! I love my Forester and would recommend this car to anyone. Also would recommend dealership. No hard se Christopher Smith was so calm and informative!! I love my Forester and would recommend this car to anyone. Also would recommend dealership. No hard sell at all. Chris even told me I could come in anytime to get more teaching on all the crazy things this car can do. Most of all I REALLY WANT TO THANK HIM FOR RESPECTING MY TIME! It was very efficient. I as many folks are very busy. More
Very professional and thorough! Purchased our new Subaru at Lou Fusz. Our salesman, Chris, was very professional and thorough and took plenty of time answering out questions. Was not Purchased our new Subaru at Lou Fusz. Our salesman, Chris, was very professional and thorough and took plenty of time answering out questions. Was not rushed at all and treated very well. We love our new Outback! More
Compassionate Professionalism From walking into the dealership to driving away in my new Forester, EVERYTHING was fantastic! Brandon brought me in and Igancio took over and did a From walking into the dealership to driving away in my new Forester, EVERYTHING was fantastic! Brandon brought me in and Igancio took over and did a thorough job of explaining the features of the Forester and why the 2016 would be a better buy than a 2017 turbocharged. His professionalism was outstanding! His knowledge of the product was excellent! I felt no pressure at any time or felt uncomfortable with the entire process. I sold AFLAC for 8 years and absolutely know what a good salesman is and does. Igancio is a great salesman. Rick in finance could not have been more friendly and accommodating and worked very hard getting me the best rate he could. Even the sales manager was friendly and actually listened to me when I told him what I needed to complete the deal. I never thought buying a car could actually be somewhat fun. I will be back. More
"United With the Stars" Before we entered the sales room of the Lou Fusz Subaru dealership, we knew we wanted a Forester model slightly used. We called and Chris Smith was v Before we entered the sales room of the Lou Fusz Subaru dealership, we knew we wanted a Forester model slightly used. We called and Chris Smith was very welcoming over the phone, We had an appointment the next day and test drove a 2015 car with mileage.But a 2016 model with 3800 miles on it had features absent in the 2015 car. Chris was very patient in explaining these features and in a test drive the next day showed us how they functioned. When, on the third day, we returned to buy the 2016 Subaru Forester, Chris and Rick Summerfeld were courteous and anxious to answer our further questions thoroughly and clearly. Some of the information was a bit overwhelming but Chris referred us to the multiple booklets that accompany the vehicle as well as reminding us that at any time he was available to answer any and all questions we might have then or after we possessed the car. He stayed beyond his office hours to go over details on site concerning how to use the many details of the car. We were thoroughly confident of his professional expertise and friendly user manner. . More




