Lou Fusz Subaru St. Louis

Excellent product knowledge, frank and early price info Chuck Malloy is a hard-working, excellent salesman with a wealth of product knowledge. Mark of a good salesman is to know your product and he knows it Chuck Malloy is a hard-working, excellent salesman with a wealth of product knowledge. Mark of a good salesman is to know your product and he knows it well. In the midst of other sales he found time to get us a look at and drive in 2 vehicles and located a third. He got the third to the lot quickly and we went over it including a good test drive. He pointed out relevant information that would have taken us time to figure out and there was little haggling on price. The finance checkout was the longest part of closing and while at first annoyed at the additional sales pitch for add-ons, they were priced right and we ended up with an extended warranty. This is a quality dealership and we will continue to use them for service as we have for 8 years with our prior Outback. Ultimately, though the purchase was based on a belief that Subaru makes a quality, durable and useful product that will be enjoyable for all our driving needs for several years to come. We hope this new one is as good as the last one. More

Our Experience with Hunter Jackson I have been thinking about a car for a month or so. I had never been to the Lou Fusz Subaru dealer on 900 N. Lindbergh, but my husband and I decided I have been thinking about a car for a month or so. I had never been to the Lou Fusz Subaru dealer on 900 N. Lindbergh, but my husband and I decided to check it out. Hunter Jackson introduced himself and we talked about the Subaru I would like. Hunter walked us all over the dealer's lot as I had many questions about each of the various Subaru's. We were very impressed with Hunter's knowledge as well as not "pushing" us to buy a vehicle, although I know he wanted to sell us a vehicle. We were with Hunter for about 2 hours when we did decide to buy the 2020 Subaru Outback. Again, Hunter is very knowledgeable about all the new safety features and how to access them.. We were very pleased with dealing with Hunter and recommend him to anyone who is interested in purchasing a Subaru. Thank you Hunter. This was a 5-star experience. Bev Schammel Spenader More

Great Car Buying Experience Chuck Malloy was a pleasure to work with. Personable and knowledgable, kind and courteous - he helped us navigate the trade-in of our existing Subaru Chuck Malloy was a pleasure to work with. Personable and knowledgable, kind and courteous - he helped us navigate the trade-in of our existing Subaru Forester, and the purchase of two new cars. I'd recommend others stop by for the experience. More

Lou Fusz Subaru gives us great service. Dan Lippert did a great job. He made us feel comfortable throughout the whole new car buying process. The entire staff was friendly and easy to work w Dan Lippert did a great job. He made us feel comfortable throughout the whole new car buying process. The entire staff was friendly and easy to work with. More

Great customer service and informed decisionmaking I've been in the store twice to view used vehicles to see if they were a good fit. Hunter helped me both times and has been a tremendous help. Not o I've been in the store twice to view used vehicles to see if they were a good fit. Hunter helped me both times and has been a tremendous help. Not only is he extremely easy to talk to but he is a great listener, too. He knows these vehicles and what they have to offer--he was able to answer my technical questions and show me where they were on the vehicle. He's also excellent at a quick turnaround time with communication. Attributes like these are what I value--you may have others. When the time is right I plan to call him directly and arrange a time to discuss what I want in a vehicle. More

After buying 3 Subaru cars from here, I finally met the worst manager I have ever dealt with. Bryan Kreutz is a Low life and worst kind of car sales manager to meet. If you do not see John Malloy, turn aro worst manager I have ever dealt with. Bryan Kreutz is a Low life and worst kind of car sales manager to meet. If you do not see John Malloy, turn around. I will no longer be a customer of this location ever. Molloy is the only decent one there that is willing to work with you. Tried to buy out my lease for my parents who live in South Carolina. Bryan Kreutz jacked up the price of buying out my car from the lease by $8,000+. I could have bought the car in cash (not credit or a loan) right there but he messed up that sale! Even called Subaru in front of everyone and had Subaru /Chase read the buy out price on speaker phone that was $8k lower to prove how unaccomodating Bryan Kreutz is and how he was trying to screw me over. That manager is a thief and just turned a loyal customer of 10+ years (2006 WRX, 2015 Forrester, 2017 Forrester) into customer who will gladly take my money elsewhere and let everyone know how Bryan Kreutz tried to screw me over with his greed. More

Excellent service and great instruction on new crosstrack. My experience was pleasant, comfortable and fast. One trip make deal and drive new car home. Thanks crosstrack. My experience was pleasant, comfortable and fast. One trip make deal and drive new car home. Thanks More

Lou Fuze dealer is easy to work with. As a buyer we felt comfortable, never pressured to buy a more expensive model. Our salesman Chris Johnson was especially knowledgeable and helpful. comfortable, never pressured to buy a more expensive model. Our salesman Chris Johnson was especially knowledgeable and helpful. More

I would send my family or friends here! Paul Lucero was a fabulous sales person to work with! I checked out almost every dealership in the area trying to save money for my family. Paul Lucer Paul Lucero was a fabulous sales person to work with! I checked out almost every dealership in the area trying to save money for my family. Paul Lucero was the ONLY one that acutely stuck by his word and honored what was discussed before purchase. I appreciated the upfront pricing and NO GAMES while at the dealership. We will definitely be doing business with him again. On top of that I also spoke with the sales manager and service manager (I'm very thorough at what I do and I don't trust anyone!) they both were a pleasure to speak with regarding questions I had. More

My first service The service/ oil change, rotation, state inspection was done in a timely manner. The work was done with a good quality. The representative / Dan The service/ oil change, rotation, state inspection was done in a timely manner. The work was done with a good quality. The representative / Dan was very professional and friendly. I am very satisfied with the service. More