Lou Fusz Subaru St. Louis

On time and done right They are easy to schedule for routine service and always finish on time. Car pass has been a good deal including dent repair and discounts. They are easy to schedule for routine service and always finish on time. Car pass has been a good deal including dent repair and discounts. More

A dynamic experience with Dominic!! Looking for a new car is my least favorite things to do and I must say I was pleasantly surprised with my experience with the dynamic Dominic. He mad Looking for a new car is my least favorite things to do and I must say I was pleasantly surprised with my experience with the dynamic Dominic. He made the process effortless and understandable. Without him, I would not have been as confident about my decision to purchase my new Outback. Thank you, Dominic for helping make my decision to purchase my vehicle a pleasurable one. More

Another new car This is the fourth car I’ve purchased from Dominic. I just need to call him up, let them know what I need, and he finds it. There’s no dickering beca This is the fourth car I’ve purchased from Dominic. I just need to call him up, let them know what I need, and he finds it. There’s no dickering because I always know I’m getting the best price. Dominic always gets back to me in a timely manner but never Harasses me. More

Happy! Happy! My problem was a humming noise from the area of the front tire. I took it to my local mechanic who is awesome and he said I needed the tires rotated My problem was a humming noise from the area of the front tire. I took it to my local mechanic who is awesome and he said I needed the tires rotated since I hadn't had them rotated since purchasing the car (2015 Forester). He rotated them and the noise continued. Frankly, I didn't want to go to the dealer since past experience most often lead to a litany of problems besides the one(s) that brought me in. However, I decided to bite the bullet and have the dealer investigate. Boy was I wrong to apply my preconceived notions to the Fusz Subaru team. I did not make an appointment or call in advance so I figured I'd drop the car off and get a call in a day or so telling me what the problem was and how much it would cost to fix it. Then I expected it would take another day or two for the repair to be done. WRONG! In less than 5 hours the repair, a bad wheel bearing, was done and I picked up my car that evening. To top it off, the repair was covered under the 5 year drive train warranty. And that litany of extra repairs that I knew would be forthcoming? Oh, it was there: A wheel alignment. Some litany. To say I am pleased with the service at Lou Fusz is an understatement. I only wish everyone with whom I have a business/service interaction with would be as honest and efficient. On a scale of one to five Fusz gets a 6 from me. Dr. Bob Smith University City, MO More

Great Service It is a pleasure getting my Outback services at the new Lou Fox’s location. Brian is always prompt and courteous I think they do a great job looking It is a pleasure getting my Outback services at the new Lou Fox’s location. Brian is always prompt and courteous I think they do a great job looking after my vehicle. More

Great experience Wonderful experience from first e-mail to driving off of the lot in our Subaru Ascent. Dominic had amazing communication and follow-up throughout the Wonderful experience from first e-mail to driving off of the lot in our Subaru Ascent. Dominic had amazing communication and follow-up throughout the actually ordering of the vehichle to arranging a financing quote. We are so please with Lou Fusz Subaru of Creve Couer and wouldn’t hesitate to do business with them in the future. More

Excellent Chuck Molloy was my product specialist when I bought a 2018 Subaru Outback. He is excellent and professional in showing the setups in the Outback. Wen Chuck Molloy was my product specialist when I bought a 2018 Subaru Outback. He is excellent and professional in showing the setups in the Outback. Went and reviewed with me all the required paper work that is required in buying a Subura. Great Job Chuck Molly. More

Brian is outstanding! Waiting area gets 1 star Brian was outstanding as always! The waiting area is lackluster at best. The only thing offered was black coffee and hot chocolate?!?!?!? In August.! Brian was outstanding as always! The waiting area is lackluster at best. The only thing offered was black coffee and hot chocolate?!?!?!? In August.!? Management needs to spend time in some other dealerships. Our last dealership had cold water, tea, coffe, hot chocolate, popcorn, ice cream, fresh fruit. Sometimes in early morning offered fresh donuts. If it wasn’t for great service from Brian, we would go elsewhere. More

60,000 mile service As always for the 20 years of my experience with LF, the service was excellent. Auto tech staff were thorough and always perform quality work. Bria As always for the 20 years of my experience with LF, the service was excellent. Auto tech staff were thorough and always perform quality work. Brian Eaton has always demonstrated his commitment to excellent customer service. I am 72 years old and having encountered a good many CS staff, I would rank Brian as the very best. More

Great Experience Brian did a great job helping us out with some minor issues on our Subaru. He is great to work with and service was good. Brian did a great job helping us out with some minor issues on our Subaru. He is great to work with and service was good. More