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Lou Fusz Subaru St. Louis

Creve Coeur, MO

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1,387 Reviews

900 N Lindbergh Blvd

Creve Coeur, MO

63141

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Showing 1,387 reviews

August 24, 2018

Too expensive New tires were much more costly than tires at local service stores, including alignment and future service. Brian was very. Professional, but could no More

by RJM1STL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
August 23, 2018

Great, quick servic Always quick and efficient service. Easy to schedule. No surprises usually and they are very thorough and honest about what needs to be done with my o More

by Ollie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
August 23, 2018

State emissions inspection & check tires I was able to schedule my service appointment online in about a minute. Brian came to my car as I pulled into the entryway and greater me. He even ask More

by Dr Pope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
August 21, 2018

Fantastic Service If is simple to say that I have always received excellent service during the 16 years as a customer. Brian always clearly explains the work required More

by subowner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
August 20, 2018

Many visits to fix simple things. I have had to bring my car back several times for simple repairs. It is never fixed right the first time. This has happened several times over the l More

by SMCSTL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Front line staff are fine. The techs suck. , Glen Goepel, Brian Eaton
Oct 04, 2018 -

Lou Fusz Subaru St. Louis responded

Sorry that you are having these issues. Please reach out to Nathan Voorhees (General Sales Manager). you can reach him at nathan.voorhees@fusz.com. We would like to hear more about your experience so that moving forward we can better serve you.

August 20, 2018

Oil change & brakes Explained everything in detail before replacing brakes and told me the cost. Very courteous. Oil change, multipoint inspection, new windshield wipers. More

by KSTEINMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
August 20, 2018

Ray is great Ray Clancy is an excellent salesman He was very helpful with all aspects of buying a car. I hope other customers are fortunate enough to have Ray a More

by Carguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clancy
August 20, 2018

15000 mile maintenance I was expecting my car to be washed after the service. this is done at other Lou Fusz locations. Otherwise car is running great and staff was curt IOU More

by mszustiak
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
August 19, 2018

Extremely overpriced. Tire rotations shouldn’t be $40 and oil changes shouldn’t be $75. Even if that’s the price at any subaru dealer to get this same service done, that’s More

by Abc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Eaton
Oct 04, 2018 -

Lou Fusz Subaru St. Louis responded

We are sorry to hear that your vehicle needs to be topped off in between oil changes. Our regular price for a standard oil change is $39.99. We do offer and a Synthetic option for $73.99. Our standard price for a tire rotation is $29.99. We would like to talk to you more about your experience. Please reach out to Nathan.voorhees@fusz.com directly if you need further assistance.

August 18, 2018

The team went above and beyond. This was one of the best experiences I have ever had with a dealership. I came in close to closing time and they were happy to help me until the deal More

by Sampourcillie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Molloy, Ray Clancy, Chuck Molloy
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