
Lou Fusz Subaru St. Louis
Creve Coeur, MO

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Efficient The staff is always attentive to your needs. They take the time to go over the service steps and make sure you are well informed when you drive out of The staff is always attentive to your needs. They take the time to go over the service steps and make sure you are well informed when you drive out of the service center. More
Friendly, fast, service. I have 2 Subarus that I bought from L.F. and L.F. is the only place they have been serviced. They have +30,000 and +57,000 mi. that's how much I like I have 2 Subarus that I bought from L.F. and L.F. is the only place they have been serviced. They have +30,000 and +57,000 mi. that's how much I like and trust L.F.. More
2019 WRX Definitely a big fan of the new purchase. I received great service and the overall process was quick and very satisfactory. I will recommend to friend Definitely a big fan of the new purchase. I received great service and the overall process was quick and very satisfactory. I will recommend to friends! More
Great service . Brian Eaton really takes care of his customers. Bill was less than estimate. Accepted coupon. Waiting area very comfortable and had internet access. . Brian Eaton really takes care of his customers. Bill was less than estimate. Accepted coupon. Waiting area very comfortable and had internet access. More
Excellent Dealer Sales and Finance Experience! Purchased a 2018 Subaru Crosstrek Limited after months of research and dealer visits; I selected the 2018 Crosstrek Limited,, Lou Fusz Subaru - Creve Purchased a 2018 Subaru Crosstrek Limited after months of research and dealer visits; I selected the 2018 Crosstrek Limited,, Lou Fusz Subaru - Creve Couer, and Chris Johnson in Sales -- and I was not disappointed. Expert, knowledgeable, "customer satisfaction" oriented. I worked with Chris for over 3 months as I 'down-selected' to a Subaru and the Crosstrek product; He truly went the extra mile with every face-to-face or electronic communication -- attentive and engaging without being too aggressive. Totally committed to recommending the right Subaru for your driving and family needs, Price negotiations were transparent, cordial, common sense and and reasonable -- no high pressure. , Travis Burch, Business Manager, was outstanding as well. Efficient and clearly expert at this financing 'tradecraft, he clearly communicated various financing and after-sale packages'--again, without undue pressure. Very professional. Finally, thanks to Kyle Wohlschlaeger for his technical acumen re: Subaru electronics. A very positive car-buying experience. More
The Best Professional and trustworthy. Never felt they were in any way ‘padding’ the bill and doing unnecessary service. Always explained what was being done Professional and trustworthy. Never felt they were in any way ‘padding’ the bill and doing unnecessary service. Always explained what was being done and got advice for available options to solve problems. More
Car Inspection When Brian takes care of me, everything is perfect! I’m not in very often; I have a Subaru. But when I need service, I always call Brian When Brian takes care of me, everything is perfect! I’m not in very often; I have a Subaru. But when I need service, I always call Brian More
They went out of their way to help I had gotten an emissions test at Speedy Tires on Manchester road and the technician there didn’t follow prompts correctly so it messed up my computer I had gotten an emissions test at Speedy Tires on Manchester road and the technician there didn’t follow prompts correctly so it messed up my computer and the car flunked the est. I came to Lou Fusz and they updated my computer and found out I needed to drive 200 miles before the emissions could be retested. I was in a time crunch so they sent me off with instructions for the drive and invited me to come back same day for emissions testing which they reformed within 10 minutes of my return. Amazing service More
2015 Subaru Legacy Service Excellent service and short time period during wait. Very easy to make online scheduling. Very helpful in car evaluation to maximize trade in value Excellent service and short time period during wait. Very easy to make online scheduling. Very helpful in car evaluation to maximize trade in value on potential 2019 Legacy. More
Super friendly and fast In for a 40,000 mile service and oil change. Made appointment online, service was fast, the people who worked there were extremely friendly! We'll def In for a 40,000 mile service and oil change. Made appointment online, service was fast, the people who worked there were extremely friendly! We'll definitely go back. More