Requested techs to evaluate tires and battery. They gave me a report that both tires and battery were still in good condition. The very next day, my battery was dead in a parking lot. Had to call AAA for a jump. They said the battery was end of life and shot. They also said the Subaru tech probably checked the voltage only (which showed 12 volts), but NOT the cranking amps (which showed 1/4 of recommended level) . They gave me print out reports to validate their testing. I then bought battery directly from AAA at that time. Hence, an incomplete test of the battery essentially put me through a 2 hour inconvenience with a dead car in a parking lot. For this reason alone have I given a score of 3 rather than 5. The Service Manager was very apologetic and offered a complimentary oil change on my next visit, of which I was thankful. The issue and fault was with the techs, not the Service Manager.