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Lou Sobh Kia - Service Center

Cumming, GA

4.8
479 Reviews
Call Service Center (470) 380-0831

479 Reviews of Lou Sobh Kia - Service Center

Sort by
May 19, 2025

Great customer service and quick service didn’t have to wait long very professional staff my rep was very nice More

by natariw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian, Justin Britt
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May 19, 2025 -

Lou Sobh Kia responded

Thank you for the 5-star review! We're glad you had a quick and smooth experience. Our team takes pride in providing friendly, professional service!

May 08, 2025

Easy in-line scheduling, informed of upcoming needs for vehicle, Super fast service, comfortable waiting area, excellent lattes! More

by jacquelyn.zahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Report | Print
May 12, 2025 -

Lou Sobh Kia responded

Thank you for the fantastic review! We're thrilled to hear the scheduling was easy and that you had a comfortable and speedy service experience. And yes, those lattes definitely add a nice touch!

May 02, 2025

Lou Sobh is my only go dealership for service. All my services were done right and to my satisfaction. More

by Karl Browder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Report | Print
May 02, 2025 -

Lou Sobh Kia responded

Thank you for your loyalty and kind words, Karl! We're glad to hear you're satisfied with our service every time at Lou Sobh Kia!

April 28, 2025

my experience this time was positive and Justin, Service Manager, was the reason. Thank you for your support and understanding to help us resolve the airbag issue. More

by marlenelindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Report | Print
Apr 28, 2025 -

Lou Sobh Kia responded

Thank you for the kind words! We're glad Justin was able to support you and help resolve the issue. We appreciate your trust in us at Lou Sobh Kia!

March 31, 2025

Jeremy provides excellent customer service each time I bring my Sorento in. He also provides continuous communication so that I am aware of all maintenance needs as well as cost. The entire service depart More

by Flinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Apr 02, 2025 -

Lou Sobh Kia responded

Thank you for your 5-star review! We are thrilled that you had a great experience with our team!

February 08, 2025

I always receive fast, efficient and thorough service. Everything is exceptional and I won’t go anywhere else! More

by yazs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian, Justin Britt
Report | Print
January 05, 2025

Great service experience! Jeremy, our Service Representative, was great from the moment we arrived until we left! He was such a pleasure to work with! Lynn Anderson More

by LAnderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy ((470) 253-6012)
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December 27, 2024

Matt in the service dept is exceptional! Aways professional, Kind, courteous and keeps me informed! More

by jwj1101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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November 02, 2024

I went in for a recall issue and this was my first time there. The recall letter stated the repair could take up to 2 hours but I was out within 30 minutes. Jeremy was great and made sure I had everything More

by dmckinney52
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Nov 11, 2024 -

Lou Sobh Kia responded

Thank you so much for taking the time to leave a glowing review of you last service visit! We at Lou Sobh Kia look forward to seeing you again soon!

October 15, 2024

Jeff was awesome! !! It took longer than expected to fix my car, but I was given a loaner car which I actually didn’t want to return! Overall great experience. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Report | Print
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