Lou Sobh Kia - Service Center

Service is always quick and staff is very professional. They are helpful with all of our vehicle needs. They are helpful with all of our vehicle needs. More

Worked with me very well! Went above and beyond I feel that they were honest and acted in my best interest Went above and beyond I feel that they were honest and acted in my best interest More

Needed to take a picture for a warranty cosmetic item. Took over 90 minutes for something the guy who was writing it up could have done in under 5 Took over 90 minutes for something the guy who was writing it up could have done in under 5 More

My service was done in under an hour, and I was on my way ! Even washed my car before I got it back. Always pleasant experience! ! Even washed my car before I got it back. Always pleasant experience! More

My scheduled maintenance visit was fast and efficient. Jeffrey, the service advisor, kept me updated on the process, and notified me immediately when it was completed. Jeffrey, the service advisor, kept me updated on the process, and notified me immediately when it was completed. More

Great service. Kept me informed of everything going on and what I could put off until next service. I do wish they would not move my seat, takes forever to get it Kept me informed of everything going on and what I could put off until next service. I do wish they would not move my seat, takes forever to get it set up properly. More

It feels like the bare minimum. For service, they should have a service person be more interested in what you are asking. My check engine light was on and it was like pulling teet For service, they should have a service person be more interested in what you are asking. My check engine light was on and it was like pulling teeth both times to even give information and the first time I was told it was on because I was overdue for oil change which was not the case. More

I was told on the phone while making an appointment for my first oil change that it would be free, and it was confirmed free on the phone, and once I arrived, they told me it was not going to be free and t my first oil change that it would be free, and it was confirmed free on the phone, and once I arrived, they told me it was not going to be free and they did not know who would've told me that over the phone. More

Great service and sale rep (Alexis). We've bought 3 cars from her and Lou Sobh because they are upfront, honest, and friendly. Hats off to the internet and finance managers as well. T We've bought 3 cars from her and Lou Sobh because they are upfront, honest, and friendly. Hats off to the internet and finance managers as well. The Service Department is friendly and responsive. More