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Lou Sobh Kia - Service Center

Cumming, GA

4.8
479 Reviews

479 Reviews of Lou Sobh Kia - Service Center

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August 24, 2021

Clean facility, polite staff, clear explanations, fair recommends - loved getting a car wash too. More

by Cashmere416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
August 24, 2021

Honestly, better than expected. My mom had brought her kia here as well as other friends/families and had received poor quality in repair. Seems they have changed for the better because my boyfriend works More

by Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
August 09, 2021

Great service team, on time completed service within one hour, adjusted tire pressure and everyone that I spoke with was extremely polite and accommodating outstanding dealership. More

by pjjc64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Utley, Stephanie Harmon, Jeff Christian
August 01, 2021

The people are always polite when I have to go get my car worked on. They thought that my car would take about 90 minutes, but they got the software update done in 20. Fantastic dealership! More

by Hank Sr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
July 30, 2021

Great customer service. Mr. Crawford was friendly and explained everything that needed to be serviced on my car. Cost was reasonable. The wait time was not too long. More

by S. Galvan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Crawford
July 12, 2021

Very friendly service dept. my oil change was performed timely. I was supposed to have my car reviewed for trade in while being serviced but I never heard from anyone. More

by iradklein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
July 01, 2021

I always receive excellent service from the maintenance department and I have never been disappointed in their work. More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goode, Rusty Sosebee, Stephanie Harmon, Jeff Christian
June 27, 2021

I had a 120,000 maintenance and a recall completed. The service was awesome and I got to use a coupon that provided a 75.00 discount. Not all Kia dealerships would have honored. This is my favorite dealer More

by Hybrid Kia Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
June 25, 2021

Stefany in service was very thorough and nice. She explained everything to me and was patient with my questions. Because of how she handled my service issue, I will always choose your location for my More

by Colliscarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
June 25, 2021

Good people and service department. Clean dealership and good lounge More

by Merupp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nida Khamphouvong, John Goode, Stephanie Harmon, Jeff Christian
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