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Lou Sobh Kia - Service Center

Cumming, GA

4.8
479 Reviews

479 Reviews of Lou Sobh Kia - Service Center

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June 21, 2021

Customer service seems to be really important to them. They make servicing your vehicle easy. More

by Happy customer
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
June 15, 2021

Quick and willing to help. Price was reasonable. Area was clean and they worked in a timely manner. I will bring my car back to be serviced. More

by Steve.ernst11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
June 15, 2021

I love this dealership. The staff is great and service always very high. The store is clean and has a ton of room to wait while car is being serviced. More

by janbeard44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
May 25, 2021

Service was fast and good. They kept me updated on the progress. And I felt like they worked diligently to get my car service completed in a timely manner. More

by KianaA53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Crawford
May 16, 2021

Stefany was great. She took time to describe everything that needed to be done, including putting things in my radar for future service visits (ie, tires). Definitely a great customer service experience. More

by Jdub25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
May 09, 2021

Jeff and his staff are great. They really give customer service a good name. Always pleasant and the work is done right and in the time they tell you. I’d recommend Lou Sobh Kia Service department to every More

by annjo butler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nida Khamphouvong, John Goode, Stephanie Harmon, Jeff Christian
May 03, 2021

Took my vehicle in for brake replacement front and rear. Jeff Christian came back and told me the brakes did not require changing at this time. This service department has been honest with me at every visit More

by Jim J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
April 29, 2021

Courteous, efficient, & knowledgeable service techs & assistants. Service that is timely & well-done. Clean waiting area with TV, WiFi, phone jacks. Also appreciate the Covid protocols still in place. More

by RM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
April 03, 2021

Jeff in service did a great job making my service experience a great one. He was courteous and kept me informed from check in to check out. Also washed my vehicle. Thanks so much. More

by rpbholland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
March 18, 2021

I brought my car in for service for an Important Safety Recall and an oil and filter change. I am always greeted with a smile and excellent service. My car was ready before the estimated time. More

by ML
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 24, 2021 -

Lou Sobh Kia responded

Thank you for leaving a review! We appreciate your business and we are so happy that we were able to get you out and on your way in a timely manner. Thanks for choosing Lou Sobh Kia!

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