Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
479 Reviews of Lou Sobh Kia - Service Center
Sort by
March 13, 2021
Great service with an "in & out" time for an oil change just under an hour. Time means a lot to me as Lou Sobh's efficiency saves part of my day. just under an hour. Time means a lot to me as Lou Sobh's efficiency saves part of my day. More
by jfailla2002
Employees Worked With
John Goode, Jeff Christian
February 26, 2021
Always helpful and polite. Explains what will be checked and what was found. Service appointments handled promptly with no waiting. Also car was washed after each service appointment. and what was found. Service appointments handled promptly with no waiting. Also car was washed after each service appointment. More
by Valawa318
Employees Worked With
Stephanie Harmon
February 26, 2021
This Kia dealership is awesome. When I drive up to the Bay Area, I was me by an associate and told them I had a 9:00 appointment and they knew who I was. The associate had my recall paperwork. They have Bay Area, I was me by an associate and told them I had a 9:00 appointment and they knew who I was. The associate had my recall paperwork. They have always been superior. Checking in and checking out. My appointment for a recall was told it could take up to 4 hours. I was there only for hour and half. i will come to this Kia location for all my needs. More
by Hybrid Kia Service
Employees Worked With
Stephanie Harmon, Jeff Christian
February 19, 2021
Went in for a warranty repair and had a great experience. The staff was very helpful and friendly. Very happy overall and would recommend this place to family and friends. Thank you and keep up the great The staff was very helpful and friendly. Very happy overall and would recommend this place to family and friends. Thank you and keep up the great work. More
by April Baer
Employees Worked With
Jeff Christian
February 15, 2021
Great service and customer service. When I got there they were very friendly and help me and let me know what everything that was done to my car and ask me if I need anymore. Service done. were very friendly and help me and let me know what everything that was done to my car and ask me if I need anymore. Service done. More
by andreatavares
Employees Worked With
Jeff Christian
February 10, 2021
Great Service!!! I will continue to bring my car to Lou Sobh for service. Stephanie was professional, warm and very friendly. She had no problem honoring my coupon which I was very grateful for. Sobh for service. Stephanie was professional, warm and very friendly. She had no problem honoring my coupon which I was very grateful for. More
by rmkershaw
Employees Worked With
Stephanie Harmon
February 07, 2021
Excellent customer service! I've had my car serviced at Lou Sobh Kia for two years. They have always been helpful, honest, reliable and trustworthy. They give me options and let me know what services and p Lou Sobh Kia for two years. They have always been helpful, honest, reliable and trustworthy. They give me options and let me know what services and prices to expect. Can't say enough great things about the service department! More
by Marla
Employees Worked With
Jeremy, John Goode, Jeff Christian
January 20, 2021
I’m just writing a bunch of words so you’ll take my I’m just writing a bunch of words so you’ll take my review. It was great. That’s all I’ve got to say. I’m just writing a bunch of words so you’ll take my review. It was great. That’s all I’ve got to say. More
by SkKAI29
Employees Worked With
John Goode, Jeff Christian
January 17, 2021
I am Always greeted with kindness. The staff Always takes the time to look into my car and what it needs. Car comes back clean too. the time to look into my car and what it needs. Car comes back clean too. More
by Troy Zapp
Employees Worked With
John Goode, Stephanie Harmon, Jeff Christian
January 11, 2021
Another great service experience at Lou Sobh Kia. This is the second car I've bought there. I have had it almost 2 years and all my servicing has been done by them. They always have taken great care of me, f the second car I've bought there. I have had it almost 2 years and all my servicing has been done by them. They always have taken great care of me, from the initial sale (Thanks Chase, you were awesome!) to every time I go in for service, whether it's an oil change or alignment. The waiting area is nice, clean, and comfortable. Plus, the service department lets you know everything they have done and all recommendations. It's great to find people you can trust. More
by EddieA75
Employees Worked With
Chase Mueller
