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Lou Sobh Kia - Service Center

Cumming, GA

4.8
479 Reviews

479 Reviews of Lou Sobh Kia - Service Center

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January 01, 2021

This was the first service for my car and even tho I have a dealer 5 miles closer to my house I decided to use this dealer and the service was great , definitely will be back. More

by Alegnafb83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
December 27, 2020

My car was serviced (oil change, tire rotation and one recall adjustment) at Lou Sobh Kia. Service was quick; my wait was comfortable in a clean waiting area; and my car was returned to me freshly rinsed More

by PNH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
December 27, 2020

I made an appointment but arrived early and got in before the appointment time.THE SERVICE REP Jeremy Crawford was of great help and very pleasant to deal with. I was very happy. More

by waynesmitherman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Crawford Service Dept. rated a 10
December 27, 2020

I was greeted almost immediately with a smile and a warm welcome from Stephanie. I also test drove a car and worked with JD. Great customer service, as always, when I visit this articular Kia dealership. More

by rikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.D. Burns, Stephanie Harmon
December 26, 2020

Made appointment for recall on software update. Dealer took car in, performed update, and washed car. Very professional and detailed. Staff was friendly and efficient. More

by gsosebee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Sosebee, Stephanie Harmon
December 26, 2020

Friendly staff great service I enjoy my service experience there very accommodating and warm. I would definitely recommend this Kia dealership to friends and family More

by Nisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
December 14, 2020

Excellent service, John provided superb assistance in having my car’s oil changed and tires rotated. Service completed in a timely manner. Car was washed and clean upon delivery! More

by doc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
December 06, 2020

Great experience as always. Dealership followed social distancing guidelines. Went in for a brake job, but the service advisor said brakes were fine and I did not need it at this time. How often does that More

by Jmetz5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
December 02, 2020

Service dept is EXCELLENT!....service is completed quickly while you wait, and the waiting area is comfortable and comparable to you waiting in your own home! More

by SHAD539
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
November 27, 2020

John provided exceptional service when I brought my car in for service last week. He kept me updated on the progress of my maintenance and repairs. Well worth the drive! More

by gossageb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
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