Lou Sobh Kia - Service Center

Fast and friendly service. Easy scheduling online option even though I ended up calling to get scheduled as I didnt know how long it would take to do my 30k service. Going in for service is not a stressfu even though I ended up calling to get scheduled as I didnt know how long it would take to do my 30k service. Going in for service is not a stressful event. Great waiting area with refreshments, comfortable seating and a tv. More

Always greeted immediately and never feel like someone is trying to press items that I don’t truly need. I needed basic service and brakes. I was in an out in reasonable time. trying to press items that I don’t truly need. I needed basic service and brakes. I was in an out in reasonable time. More

John was very courteous, kind, and efficient with his customer service! It was a pleasure to meet him and have his assistance with my car service needs. customer service! It was a pleasure to meet him and have his assistance with my car service needs. More

Good customers service friendly environment I appreciate having my car service in the same day, I had to wait a couple of hours but it was worthy having my car service in the same day, I had to wait a couple of hours but it was worthy More

You have a great employee in Jeremy Crawford I called the morning of my appointment and was able to get in for service at the time I requested. Mr. Crawford was more than helpful walking me thro I called the morning of my appointment and was able to get in for service at the time I requested. Mr. Crawford was more than helpful walking me through the potential options for the mileage on my SUV. He also gave me a written quote for the future purchase of tires. He was very polite and kept me up to date as far as the time involved. The waiting room is clean, neat, and the coffee is always hot and delicious, Thank you for your continued great service!! More

December 23, 2019 Typical Service Called couple of days before I made an appointment hoping I could get in before Christmas and hitting the road. I was provided an appointment even th Called couple of days before I made an appointment hoping I could get in before Christmas and hitting the road. I was provided an appointment even though they were pretty booked up. I didn't mind the extra time to wait due to working me in. Excellent service as always. Always meet me at my car before I get out and this is the only place I know of will do this as where I bought my Kia in Marietta,, that never happened. So glad I switched my service to Lou Sobh Kia in Cumming, GA. Here in Cumming, additional associates are very friendly, service area is always spot less and clean. More

Excellent service for typical oil change and tire rotation Dropped by for oil change and tire rotation on my 2010 Kia Sedona. The associates were friendly and the facility was clean and well lit. They double c Dropped by for oil change and tire rotation on my 2010 Kia Sedona. The associates were friendly and the facility was clean and well lit. They double checked my battery, exhaust, and cabin air filter. They even offer free coffee and snacks : ) More

Prompt and courteous service.Someone receives you when Prompt and courteous service. Someone receives you when you drive in and let’s you know the approx time it will take. Also like there are plenty of Prompt and courteous service. Someone receives you when you drive in and let’s you know the approx time it will take. Also like there are plenty of work tables and WiFi so I can continue working whilst I wait. Not to mention great coffee flavors. Loved the pumpkin spice. More

30,000 miles service I just had my 30,000 mile service done, I arrived on time and they had the work finished earlier than originally quoted me. The car came back washed a I just had my 30,000 mile service done, I arrived on time and they had the work finished earlier than originally quoted me. The car came back washed as they always do. Therefore it was a quick efficient job well done. More

Excellent as always Very professional employee's.Clean dealership. I would recommend this dealer to anyone I know; I was in and out in less than an hour. Very professional employee's.Clean dealership. I would recommend this dealer to anyone I know; I was in and out in less than an hour. More