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489 Reviews of Lou Sobh Kia - Service Center
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November 18, 2019
Am I hearing things? The service manager, Jeff Christian, was so polite. He listened to my concerns and made an effort to resolve all of them. Definitely going back. The service manager, Jeff Christian, was so polite. He listened to my concerns and made an effort to resolve all of them. Definitely going back. More
by AJ
Employees Worked With
Jeff Christian
November 13, 2019
On time, communication is exceptional, great work I love that I never have to wait to be welcomed into the service area. The employees are always present and interested in you as the customer. The wa I love that I never have to wait to be welcomed into the service area. The employees are always present and interested in you as the customer. The waiting area is clean and perfect for catching up on my work while my car is being serviced. More
by Cindy
Employees Worked With
Larry Levin
November 10, 2019
Truly Amazing experience Mr. Crawford is amazing... He helped me from beginning to end . This gentleman assisted me from the first phone call through having to get the vehicle Mr. Crawford is amazing... He helped me from beginning to end . This gentleman assisted me from the first phone call through having to get the vehicle towed to service and was able to have my vehicle completed before the end of the day. Coming to Lou Sobh KIA in Cumming, Ga was an excellent and wonderful experience. Thank you again Mr.Jeremy you’re truly the best. More
by BossLadyVee
Employees Worked With
Jeremy Crawford
October 18, 2019
Really friendly until they aren't! I had my car in 5 times for rough engine and the engine light coming on. First they gave me the old " never heard of such a thing". It went downhill I had my car in 5 times for rough engine and the engine light coming on. First they gave me the old " never heard of such a thing". It went downhill from there. After giving me a loaner and not being able to get it to"replicate" I took the loaner back. Not friendly at all. Just said that he had someone bringing my car up because he saw me drive up. Would not recommend the service if you have concerns.Really More
by Vickie Hall
Employees Worked With
John Goode, Jeff Christian
October 17, 2019
Quality service John has always been very helpful every time I bring my car in. I always ask for John. This is the best service department I have ever been to. They a John has always been very helpful every time I bring my car in. I always ask for John. This is the best service department I have ever been to. They are quick and even take care of any thing that I see that is needed. More
by Missy12341111
Employees Worked With
John Goode, John Goode
October 09, 2019
Rotated tires. Had to go out of town for a family emergency. Jeremy was terrific and allowed me to come in without an appointment. So appreciated your help. Had to go out of town for a family emergency. Jeremy was terrific and allowed me to come in without an appointment. So appreciated your help. More
by Edwards
Employees Worked With
Jeremy in the service shop.
October 09, 2019
15k Service Quick and painless. Was in and out in a little over 75 minutes. No issues and was not worried that I would get the old “up sell” routine for unneeded Quick and painless. Was in and out in a little over 75 minutes. No issues and was not worried that I would get the old “up sell” routine for unneeded service. More
by Birddawg
Employees Worked With
John Goode
September 25, 2019
First oil change Nice people all around and great service I will return . The price was very reasonable and the service was fast while I waited for my car. Nice people all around and great service I will return . The price was very reasonable and the service was fast while I waited for my car. More
by Kia sol customer
Employees Worked With
John Goode, Jeff Christian
September 25, 2019
Service My experience was pleasant. My spot was a little later in the morning than I usually go so I waited longer than normal. Glad I can go on Saturday. My experience was pleasant. My spot was a little later in the morning than I usually go so I waited longer than normal. Glad I can go on Saturday. More
by Pam
Employees Worked With
Jeff Christian
September 14, 2019
Great service Quick service, clean waiting area with comfortable seats and snacks, great! My first service was free - much appreciated. I am enjoying my new Kia Nir Quick service, clean waiting area with comfortable seats and snacks, great! My first service was free - much appreciated. I am enjoying my new Kia Niro. More
by Hhk67
Employees Worked With
John Goode, Jeff Christian
