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Lou Sobh Kia - Service Center

Cumming, GA

4.8
488 Reviews

488 Reviews of Lou Sobh Kia - Service Center

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September 02, 2019

Great service and outstanding waiting area Amazing dealer. Great people and service. I love the waiting area with the snacks, drinks, internet access and the window where you can see and track More

by dgonzal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Crawford
August 29, 2019

Sorento Service I took my 2013 Sorento in for a 70,000 mile service and new front brake pads. The work was done in less time than promised. The service attendants a More

by rs2846
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
August 26, 2019

Great service every time! Highly recommend. friendly service every time. I will always have me vehicle serviced here and when it's time to buy another I would buy a Kia from th More

by jnesmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Aug 26, 2019 -

Lou Sobh Kia responded

Thanks for the kind words. I have 2 Kia's from here myself. We will take great care of your car. We appreciate your business as well as your confidence. Please tell your friends and family about us! We will take great care of them. And...thanks for the 5 stars and recognizing John. He does a great job!! Have a great day. Chip Hill, Customer Relations Manager

August 13, 2019

Kia "superia" Jeff was so courtious, Made me feel special and got the job done well. Communication was key and Jeff kept me well informed. Thanks Jeff More

by Psych nurse 5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Aug 26, 2019 -

Lou Sobh Kia responded

Thank you for writing. We appreciate your business. I will be sure Jeff reads this post. Have a great day and see you next visit. Enjoy your new Kia!! Chip Hill, Customer Relations Manager

August 11, 2019

Great friendly people. Very friendly people. Great overall experience. This was my first visit and I will certainly recommend to family and friends. Thank you so much Jeff. More

by Chadd09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Aug 26, 2019 -

Lou Sobh Kia responded

Thank you for the very kind comments Chadd09. We appreciate your business. I will be sure to share with Jeff. Please let me know if there is anything I can help you with in future. Chip Hill, Customer Relations Manager

August 08, 2019

Great customer service from the service department Even though we didn't purchase our Kia from Lou Sobh, their service department always provides great customer service. They are helpful in explaining More

by Tcrum01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Aug 26, 2019 -

Lou Sobh Kia responded

Thanks for the very kind comments about our Service Department. We are proud of the many people it takes to operate such a high Tech operation. We are fortunate to have some of the very best technicians in the business. I am a Lou Sobh Kia Customer as well as an employee. Love my 2 Kia's!!! Chip Hill, Customer Relations Manager

August 05, 2019

Superior Service! I have been a customer of Lou Sobh Kia for several years and I believe their customer service only gets better! They remind me when it’s time for serv More

by Flinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Aug 26, 2019 -

Lou Sobh Kia responded

Finny....thanks for the outstanding comments. We look forward to taking care of you for many years to come. Thank you for your business and your loyalty!! Chip Hill, Customer Relations Manager

August 01, 2019

Great customer service Was welcomed with hand shake. Exceptional service. The waiting area was nice and clean provided with coffee, water and snacks. Was only there an hour More

by kdowdle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Aug 26, 2019 -

Lou Sobh Kia responded

Thanks for the outstanding review. We appreciate you taking the time to write Our service department is second to none and we are very proud of the awesome staff. See you next visit and as always, welcome to the Lou Sobh Kia Familry!! Chip Hill, Customer Relations Manager

July 25, 2019

the service was exceptional and it was done in a quick time I stopped by for service because I went to another dealer and was ripped off by the other dealer. I will not go to another dealer but to Lou Saab More

by Carlette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
July 24, 2019

Great Service My service appointment was excellent! My car required oil changes and factory required checks- all done in a timely manner. Thank you for all the serv More

by Stef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goode, Jeff Christian
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