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Lou Sobh Kia - Service Center

Cumming, GA

4.8
488 Reviews

488 Reviews of Lou Sobh Kia - Service Center

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July 20, 2018

Quick and friendly service I made an appointment and went to the dealership for regular maintenance on my Optima. The work was done quicker than I anticipated and the service a More

by dawgman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thiago Ding
Oct 20, 2018 -

Lou Sobh Kia responded

Thank You for your comments. Great job Thiago. Great choice on a car...I have one as well!! Optima...great car!! Chip Hill, Marketing

July 20, 2018

Good service I had the oil change and tire rotation done and the service rep told me that there was a recall service that needed to be done. You did not have the More

by Rickt7041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Oct 20, 2018 -

Lou Sobh Kia responded

Sorry Rick. Sometimes the recall is released before the parts are available. Thanks for your business and have a great day!! Chip Hill, Marketing

July 08, 2018

excellent service My experience with John in the service dept has been exceptional. Always professional, courteous, prompt, and provides great service. Service for my v More

by cdifabio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Oct 24, 2018 -

Lou Sobh Kia responded

Thanks for writing. John does a great job and we appreciate you taking the time to recognize him. We appreciate your business. See you next visit. Have a great day. Chip Hill, Marketing

July 08, 2018

Service oil change and tires done It was fast and easy service. Super friendly! Nice waiting room. Snacks and drinks were provided. I bought the vehicle at another dealership and was u More

by BAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Honestly I forgot. But he was nice
Oct 24, 2018 -

Lou Sobh Kia responded

Thank you! Welcome to the Lou Sobh Kia family. We will take great care of you here. Please tell your family and friends about us! Chip Hill, Marketing

July 06, 2018

Quick and affordable Quick friendly service. Perfect. Love the snacks. Very clean store. Will definitely return. Not too crowded. In and out. No pushy up sales. Great feed More

by PamSW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thiago Ding
Oct 24, 2018 -

Lou Sobh Kia responded

Thank you for your very kind comments. Welcome to the Lou Sobh Kia family. have a great and hope to see you here again soon! Chip Hill, Marketing

July 03, 2018

Review Jeff Christian handled the issue with my Optima professionally, promptly and politely. I would definitely recommend Lou Sobh Kia to friends, family a More

by ann1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Jul 03, 2018 -

Lou Sobh Kia responded

Thank you for the very nice comments Ann. Welcome to the Lou Sobh Kia family!! We will take great care of your vehicles here. And when you are ready for your next purchase, we will make sure to help you find what you are looking for. Jeff does a great jb for us and I will be sure he reads your post. Have a great day and thanks for your business. Chip Hill, Marketing

June 29, 2018

Scheduled oil change Called for oil change and came in same day. Was in and out quickly. Waiting area very nice. Jeff was a pleasure to work with. More

by Rhondaclaire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Jul 06, 2018 -

Lou Sobh Kia responded

Thanks for taking the time to write Rhonda. We thank you for your business and the kind comments. I will be sure Jeff reads this post. Hope to see you again soon. We will take great care of you every time!! Have a great day. Chip Hill, Marketing

June 19, 2018

Steering Radio Part Repair Completed work on time and met expectations. It was great to relax in the waiting room with snacks, coffee and WiFi. There does not seem to be a lot o More

by KiaSorrento_Guarantee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goode, Jeff Christian
Jun 21, 2018 -

Lou Sobh Kia responded

Thank you for taking the time to write. We appreciate your business and look forward to your next visit. Have a great day. Chip Hill, Marketing

June 14, 2018

Dealership fixed our problem with the suspension quickly. They fixed our car quickly and got us on our way. They were helpful and we enjoyed the popcorn and snacks while we waited. A++ More

by kholtzclaw0418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bennett, Tim Tyler
Jun 21, 2018 -

Lou Sobh Kia responded

Thanks for the kind words. We appreciate your business and look forward to your next visit. I will be sure Tim and Tim see your post. Please tell your friends and family about us!! Word of mouth from our customers is our best advertising!! Chip Hill, Marketing

June 08, 2018

Fast, Efficient & Friendly! Brought my Kia Soul in for an oil change; was greeted right away and my car promptly taken for service. Was done when expected, I thoroughly enjoyed More

by JPRoth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Jun 09, 2018 -

Lou Sobh Kia responded

Thanks for the nice comments about Jeff. He does a great job. We appreciate your business and look forward to your next visit. Hope you are enjoying your Soul as much as my wife is. Awesome cars!!!Have a great day!! Chip Hill, Marketing .

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