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Lou Sobh Kia - Service Center

Cumming, GA

4.6
506 Reviews

506 Reviews of Lou Sobh Kia - Service Center

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July 10, 2017

Excellent Customer Service! In all of my years of owning vehicles,I have never encountered a dealership with better customer service. Not only do they explain everything in detai More

by Flinny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman
Jul 18, 2017 -

Lou Sobh Kia responded

Thank You for the nice comments about Jonathan. He does a great job for us. We appreciate your business and loyalty and hope to see you next visit. Chip Hill, Marketing

June 30, 2017

This Lou Sobh Kia is a great place for service. When I service my vehicle at this location, they do a great job. They don't rip you off like some other dealerships wanting you to do work that is re More

by VB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nida Khamphouvong, David Mallory
Jul 06, 2017 -

Lou Sobh Kia responded

Thank you VB. We appreciate your business and look forward to taking care of your vehicle for many years to come. Welcome to the family!! I will be sure to show to the above mentioned employees. Have a great day. Chip Hill, Marketing

June 30, 2017

Fast service and clean comfortable environment while waiting Every time I take my Kia Sorento in for service, everyone treats me with respect & attentiveness. They also explain what they are doing before they st More

by Mommyof3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nida Khamphouvong, Jonathan Handman, David Mallory
Jul 06, 2017 -

Lou Sobh Kia responded

Thanks Mommy of 3. We appreciate your kind words and glad to have you in the Lou Sobh Kia family!! Please let me know if I can ever be of assistance. I assure you will take very good care of you. See you next visit. Chip Hill, Marketing

June 25, 2017

Quick service for low tire pressure Low pressure light came on while driving kids to camp. Dropped them off and straight to Lou Sohb Kia. Right in for service, time for one free coffee a More

by acustomer
Recommend Dealer
Yes
Employees Worked With
David Mallory
Jul 06, 2017 -

Lou Sobh Kia responded

Thank You for writing. We appreciate your business and glad we could get you back on the road quickly!! See you next visit!! Chip Hill, Marketing

June 25, 2017

I alway get great service on the maintenance of my vehicle The waiting time was short and the price was right. Thanks David I look forward to dealing with you in the future. Have a nice day More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mallory
Jul 06, 2017 -

Lou Sobh Kia responded

Thanks for the kind words Terry. We appreciate your business. David does a great job for us. Have a great day!! Chip Hill, Marketing

June 19, 2017

Great Customer Service Everyone I've dealt with at Lou Sobh has been a pleasure to deal with. They're friendly, courteous, and knowledgeable. Both Jonathan and David are g More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mallory
Jul 06, 2017 -

Lou Sobh Kia responded

Thank You Happy Customer for the nice comments!! Have a great day and see you next visit!! I will be sure to thank David as well. Chip Hill, Marketing

June 19, 2017

Fast service and pleasant experience! From the moment you walk through the service department door, you are made to feel welcome. My service manager (David) was very helpful and explained More

by ❤️My KIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mallory
Jul 06, 2017 -

Lou Sobh Kia responded

Awesome post and love the screen name!! Pretty much says it all!! We appreciate your business and look forward to your next visit!! Chip Hill, Marketing

June 18, 2017

Amazingly positive. Jon is terrific to work with. Communicative, knowledgeable, and extremely courteous. Work was done quickly and hassle free. Facility is ultra clean. W More

by A Barry Leibowitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman
Jul 06, 2017 -

Lou Sobh Kia responded

Thank You Mr. Leibowitz. We appreciate your business and look forward to your next visit!! Chip HIll, Marketing

June 15, 2017

Cleveland 6/2017 I brought my Kia in for a recall. It was a wonderful experience. Jonathan was awesome to work with and went overboard to make sure I was taken care More

by Karen Cleveland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman
Jul 06, 2017 -

Lou Sobh Kia responded

Thank You. Jonathan does a great job for us and we look forward to earning your business for many years to come. Have a great day!! Chip Hill, Marketing

June 14, 2017

My First Visit Thanks so much for a very professional and helpful experience and making me welcome on my first visit! Being new to the area I wanted to use both your More

by Retired teacher!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mallory
Jul 06, 2017 -

Lou Sobh Kia responded

Thank you and welcome to the Lou Sobh Kia Family. We look forward to taking good care of your vehicle for many years to come. Have a great day!! Chip Hill, Marketing

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